Olivia Martin
Tempe,AZ
Summary
Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Private Nanny
Christopher English
10.2024 - Current
- Provided personalized care for children, ensuring safety and emotional support.
- Developed engaging educational activities to promote cognitive and social development.
- Coordinated daily routines, including meal preparation and transportation to school and events.
- Maintained open communication with parents regarding children's progress and behavior.
Waitress
The Nassau Diner
10.2022 - 02.2023
- Resolved customer complaints promptly, demonstrating conflict resolution skills and commitment to quality service.
- Maintained cleanliness of dining area and adherence to health regulations, promoting a safe environment for guests and staff.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
Manager
Ritas Italian Water Ice
07.2017 - 10.2022
- Oversaw daily operations, ensuring efficient workflow and high-quality service delivery.
- Trained and mentored staff, enhancing team performance and customer satisfaction.
- Implemented inventory management practices to minimize waste and enhance supply chain efficiency.
- Monitored compliance with health and safety regulations within the establishment.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Cashier
Chuck E Cheese
11.2021 - 02.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Contributed to store success by up-selling
Assistant Teacher
The Goddard School
09.2021 - 11.2021
- Developed and implemented engaging lesson plans to enhance student learning experiences.
- Assessed and documented student progress, tailoring support to individual needs.
- Collaborated with lead teachers to create a positive classroom environment and promote social-emotional development.
- Developed strong rapport with students by demonstrating genuine care for their well-being and academic success.
Nursery Caregiver
First Presbyterian Church Of Hamilton Square
11.2016 - 06.2019
- Supervised daily activities, ensuring a safe and nurturing environment for children.
- Implemented safety protocols and health guidelines, promoting hygiene practices among children.
- Developed strong relationships with families to ensure trustworthiness, reliability, and an understanding of individual childcare needs.
Education
Notre Dame High School
Lawrenceville, NJ06.2021
No Degree - Cosmetology
Rizzieri Aveda Institute
Voorhees, NJ05.2024
No Degree - Esthetiology
Paul Mitchell School of Phoenix
Phoenix, AZ06.2026
Skills
- Relationship building
- Schedule management
- CPR trained
- Social skill development
- Safety consciousness
- Conflict resolution
- Positive discipline strategies
- Cooking and meal preparation
- Problem-solving
- Time management
- Critical thinking
- Organizational skills
- Excellent communication
- Active listening
- Appointment scheduling
Certification
- CPR Training
Timeline
Private Nanny
Christopher English
10.2024 - Current
Waitress
The Nassau Diner
10.2022 - 02.2023
Cashier
Chuck E Cheese
11.2021 - 02.2022
Assistant Teacher
The Goddard School
09.2021 - 11.2021
Manager
Ritas Italian Water Ice
07.2017 - 10.2022
Nursery Caregiver
First Presbyterian Church Of Hamilton Square
11.2016 - 06.2019
Notre Dame High School
No Degree - Cosmetology
Rizzieri Aveda Institute
No Degree - Esthetiology
Paul Mitchell School of Phoenix