Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Certification
Timeline
Generic

Olivia Marvel

Millsboro,DE

Summary

Skilled Homelines Associate with background in retail and customer service. Demonstrated ability to manage inventory, maintain store presentation, and assist customers with product selection. Strengths include effective communication skills, problem-solving abilities, and commitment to providing high-quality customer service. Have significantly contributed to improving store sales by creating welcoming shopping environment.

professional with outgoing personality delivering positive and memorable experiences. Reliable team member always ready to pitch in and help with any task. Articulate communicator offering exemplary customer service.

Hardworking with strong multitasking and customer service skills. Committed to speeding up processes and helping people.

Overview

3
3
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work History

Customer service

American Eagle Outfitters, Inc
Rehoboth Beach, Delaware
02.2024 - Current
  • Provided excellent customer service by anticipating guests' needs.
  • Oversaw customer service operations regarding orders, returns, complaints.
  • Provided excellent customer service to build repeat business.

• Deliver exceptional customer service by greeting customers and assisting shoppers,

• Maintaining a clean and organized fitting room and store environment

• Preform various tasks such as folding clothes, resetting floor displays, and operating a cashier, resolve customer issues

• Represent the brand with professionalism

• Prioritize tasks to maintain operational efficiency

•Contribute to a productive and successful company and community

  • Resolved customer service issues quickly and efficiently.

Customer Service

Tunnel LLC
Millsboro, Delaware
05.2024 - 09.2024
  • Manage cash transactions
  • Provide customer service as a cashier
  • Provided excellent customer service to ensure customer satisfaction.
  • Greet residents warmly
  • Maintain the cleanliness of the bathroom and pool house.

Retail Merchandiser

Tunnel LLC
Millsboro, DE
05.2023 - 09.2023
  • Ensure all merchandise is current, fully stocked, and visually appealing, with items neatly organized and well-presented
  • Organized product displays to enhance customer engagement and visibility.
  • Executed promotional setups according to company guidelines and timelines.
  • Displayed promotional material such as signs and banners.
  • Maintained accurate inventory records of all stock items.
  • Rotated products from stockroom out to department sales floor according to seasonal plans, promotional schedules, and style rotation plan.
  • Placed prices and descriptive signage to enhance displays and promote items.

Education

Dental Technologies

Sussex Technical High School
Millsboro, DE
08.2022 - 03.2026

Skills

  • Customer service
  • Time management
  • Conflict resolution
  • Dental technology
  • Patient communication
  • Exceptional customer service
  • Retail sales customer service
  • Sales and customer service
  • Positive attitude
  • Cashier
  • Cleaning experience
  • Problem solving skills
  • Efficiency

Affiliations

  • Multiply Good organization - a volunteer organization to help the community grow and improve
  • HOSA - Dental Competition
  • Church outreach programs

Languages

English
Full Professional

Certification

  • Have previously obtained a First Aid, CPR and AED certificate

Timeline

Customer Service

Tunnel LLC
05.2024 - 09.2024

Customer service

American Eagle Outfitters, Inc
02.2024 - Current

Retail Merchandiser

Tunnel LLC
05.2023 - 09.2023

Dental Technologies

Sussex Technical High School
08.2022 - 03.2026
Olivia Marvel