Olivia Matta
Las Cruces,NM
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
1
1
year of professional experience
Work History
Retail Sales Associate
Old Navy
10.2023 - Current
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
Animal Shelter Volunteer
Animal Shelter Center Of Mesilla Valley
09.2023 - Current
- Improved animal well-being by providing daily care, including feeding, grooming, and exercising.
- Assisted in the successful adoption of animals by maintaining clean and inviting living spaces for potential adopters to visit.
- Enhanced community awareness of shelter programs and events through active participation in outreach activities.
- Contributed to a positive shelter environment with thorough cleaning and sanitation of animal enclosures.
Retail Sales Associate
Marshalls
10.2022 - 07.2023
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Demonstrated expertise in various product categories resulting in becoming a go-to resource for customers seeking advice on product selection.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Education
Bachelor of Science - Animal Science
New Mexico State University - Dona Ana Community College
Las Cruces, NM05.2027
Skills
- Conflict Resolution
- Fitting Room Maintenance
- Store Opening and Closing
- POS System Operations
- Product Merchandising
- Product Promotions
Timeline
Retail Sales Associate
Old Navy
10.2023 - Current
Animal Shelter Volunteer
Animal Shelter Center Of Mesilla Valley
09.2023 - Current
Retail Sales Associate
Marshalls
10.2022 - 07.2023
Bachelor of Science - Animal Science
New Mexico State University - Dona Ana Community College
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