Olivia Meger
Summary
Motivated and ambitious individual seeking a challenging financial analyst position. Excited to bring an innovative outlook along with knowledge gained in coursework, strategic thinking, effective communication, and a strong work ethic to cultivate relationships with colleagues and customers in order to achieve common objectives. Proficient with Excel spreadsheets and other software.
Overview
6
6
years of professional experience
Work History
Guest Services Associate
European Wax Center
Boise, ID
08.2022 - Current
- Managed guest check-in and check-out procedures, reservations and payments.
- Resolved guest needs promptly with knowledgeable and friendly service.
- Consistently exceeded expectations in upselling services.
Hostess, Food Runner, and Server
Brickhouse
White Bear Lake, MN
12.2019 - 07.2022
- Engaged customers with personable attitude and exemplary service.
- Utilized problem solving and communication skills to ensure positive customer experience.
- Provided recommendations on menu and increased profits by upselling wine and desserts.
- Utilized multitasking skills to service many tables in a timely manner.
HR Administrative Assistant, Assembly Technician
KeyTronicEMS
Oakdale, MN
03.2020 - 08.2020
- Internship - Supported training and provided administrative support for the HR manager.
- Inspected shipments and deliveries for accuracy and quality, reporting issues to vendors.
Line Server
Cafe Zupas
Woodbury, MN
05.2018 - 11.2019
Education
BBA - Finance
Boise State University
Boise, ID05.2024
Mahtomedi High School
Mahtomedi, MN05-2020
Skills
- Exceptional interpersonal and communication skills, building rapport with a diverse range of customers, managers, and colleagues
- Innovative problem solving skills for quickly resolving issues prior to escalation
- Appreciate the challenge of analyzing financial data to drive strategic decision making
- Ability to meet deadlines in a timely manner and work both independently and collaboratively with a team
- Dedicated to ensuring customer satisfaction by being an active listener and remaining accessible, friendly, and hardworking
Timeline
Guest Services Associate
European Wax Center
08.2022 - Current
HR Administrative Assistant, Assembly Technician
KeyTronicEMS
03.2020 - 08.2020
Hostess, Food Runner, and Server
Brickhouse
12.2019 - 07.2022
Line Server
Cafe Zupas
05.2018 - 11.2019
BBA - Finance
Boise State University
Mahtomedi High School
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