Olivia Mekush
Missoula,MT
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Owner/Massage Therapist
Self Employed
09.2024 - Current
- Established foundational processes for business operations.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
- Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
Scanner Coordinator
Orange Street Food Farm
11.2023 - Current
- Coordinated scanning operations, ensuring timely and accurate processing of documents.
- Implemented workflow improvements, enhancing efficiency in document management processes.
- Trained staff on scanner operation and maintenance, fostering a knowledgeable team environment.
- Developed standard operating procedures for scanning tasks, promoting consistency across teams.
- Contributed to sales goals by implementing promotional signage in a timely manner to reflect current sales events.
- Collaborated with IT department to troubleshoot technical issues impacting the scanning system''s performance or accuracy.
- Maintained strong vendor relationships, collaborated on cost changes, and ensured proper communication of updates to relevant parties.
Massage Therapist
Float Missoula
08.2023 - 10.2024
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
Massage Therapist
AustinDeep
05.2022 - 06.2023
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
Independent Contractor/ Massage Therapist
Self Employed
02.2021 - 05.2023
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
- Provided safe, effective, and appropriate massage therapy techniques during
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Researched new techniques to stay up to date with trends and developments in massage therapy industry.
- Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
- Assisted clients in understanding benefits of massage therapy to provided education on self-care techniques.
- Educated clients on benefits of massage and recommended home care techniques.
- Collaborated with other healthcare professionals to develop treatment plans.
Massage Therapist
Massage Envy
02.2021 - 05.2022
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Offered aromatherapy, theragun and stretching as part of massage treatments.
Domestic Engineer
N/a
03.2020 - 02.2021
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
Assistant Spa Manager
Massage Harmony
05.2018 - 03.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Trained and supervised spa staff on best practices, sales techniques and customer service.
Education
Massage Therapy License - Massage Therapy
Lauterstein-Conway Massage School
Austin Tx02.2019
Skills
- Customer relations
- Relationship building
- File organization
- Office administration
- Inbound phone call handling
- Documentation and recordkeeping
- Scheduling appointments
- Data entry
- Tech-Savvy
- Time management
- Listening skills
- Problem-solving skills
- Sensitive information handling
Timeline
Owner/Massage Therapist
Self Employed
09.2024 - Current
Scanner Coordinator
Orange Street Food Farm
11.2023 - Current
Massage Therapist
Float Missoula
08.2023 - 10.2024
Massage Therapist
AustinDeep
05.2022 - 06.2023
Independent Contractor/ Massage Therapist
Self Employed
02.2021 - 05.2023
Massage Therapist
Massage Envy
02.2021 - 05.2022
Domestic Engineer
N/a
03.2020 - 02.2021
Assistant Spa Manager
Massage Harmony
05.2018 - 03.2020
Massage Therapy License - Massage Therapy
Lauterstein-Conway Massage School
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