Olivia Monaghan
East Providence,RI
Summary
Dedicated crew member with strong time management and problem-solving skills. Proven track record of optimizing operations during peak hours while delivering exceptional customer service. I have been able to work overnight, providing customers and getting the store ready for the morning crew. I have maintained doing this work by myself. I believe in having open communication with my customers, and I believe they are always right, even if they are wrong. I also have experience volunteering taking care of the elderly. I have also have experience babysitting children.
Overview
4
4
years of professional experience
Work History
Crew Member
Dunkin' Brands
Attleboro, Massachusetts
09.2021 - Current
- Provided prompt beverage and food service while maintaining quality control standards.
- Efficiently operated cash register, handling transactions and returning change promptly.
- Ensured cleanliness of dining areas and workstations throughout work shifts.
- Participated in training new staff on procedures and customer service excellence.
- Adhered to safety regulations while preparing food and operating kitchen equipment.
- Coordinated with team members to optimize store operations during peak hours.
- Managed inventory organization to enhance supply accessibility during busy periods.
- Educated customers about menu items, fostering informed purchasing decisions.
Skills
- Time management
- Problem solving
- Beverage preparation
- Cooking
- Taking orders
- Food preparation
- Self-discipline
- Food running
- Verbal and written communication
- Teamwork and collaboration
- Positive company representation
- Store opening and closing
- Performance improvement
- Visual communication
- Team coordination
- Customer service
- Heavy lifting
- Interactive communication skills
- Reliability and punctuality
- Diversity awareness
- Flexible schedule
References
References available upon request.
Timeline
Crew Member
Dunkin' Brands
09.2021 - Current