Driven business professional seeking opportunities to apply strong organizational, compliance, and leadership skills while contributing to company success and advancing professional growth.
Overview
3
3
years of professional experience
Work History
Personal Banker
Fifth Third Bank
Monroe, MI
12.2025 - Current
Built and maintained customer relationships through financial needs assessments, recommending tailored banking, lending, and deposit solutions to meet individual goals.
Consistently exceed customer service expectations by resolving account issues, processing transactions accurately, and providing guidance on bank products and services.
Generated new business through proactive outreach, appointment setting, referrals, and cross-selling efforts that contributed to branch sales and revenue targets.
Partner with mortgage, business banking, and investment specialists to deliver comprehensive financial solutions while maintaining compliance with banking regulations and risk management standards.
Youth Opportunity Program Assistant
Monroe County Intermediate School District
Monroe, MI
02.2024 - 12.2025
Coordinated workforce development programs, facilitating training sessions and career readiness workshops to enhance employability for youth participants.
Guided participants through onboarding and employment documentation, ensuring compliance with program requirements while maintaining organized records.
Developed and monitored Individual Development Plans, tracking participant progress and providing ongoing coaching and support.
Established relationships with local employers and community partners to connect participants with job opportunities, fostering successful workplace integration.
Realtor
Coldwell Banker Haynes
Monroe, MI
10.2023 - 12.2025
Generated over $2.5 million in sales volume within two years by building strong client relationships, maintaining consistent follow-up, and delivering personalized service.
Guided buyers and sellers through transaction process, ensuring smooth negotiations, accurate contracts, thorough inspections, and successful closings.
Built client trust through responsive communication, meticulous attention to detail, and dedication to exceptional service from initial consultation to closing.
Reviewed and prepared transaction documents, clarified complex processes, and addressed client inquiries to facilitate informed decision-making.
Education
Bachelor of Business Administration - Marketing, Finance
The University of Toledo
Toledo, OH
12-2025
Skills
Financial analysis
Support for clients and students
Time management and organization
Analytical skills
Problem resolution
Team leadership and collaboration
Effective communication
Timeline
Personal Banker
Fifth Third Bank
12.2025 - Current
Youth Opportunity Program Assistant
Monroe County Intermediate School District
02.2024 - 12.2025
Realtor
Coldwell Banker Haynes
10.2023 - 12.2025
Bachelor of Business Administration - Marketing, Finance