Summary
Overview
Work History
Education
Skills
Timeline
Generic

Olivia Moore

Erie,MI

Summary

Driven business professional seeking opportunities to apply strong organizational, compliance, and leadership skills while contributing to company success and advancing professional growth.

Overview

3
3
years of professional experience

Work History

Personal Banker

Fifth Third Bank
Monroe, MI
12.2025 - Current
  • Built and maintained customer relationships through financial needs assessments, recommending tailored banking, lending, and deposit solutions to meet individual goals.
  • Consistently exceed customer service expectations by resolving account issues, processing transactions accurately, and providing guidance on bank products and services.
  • Generated new business through proactive outreach, appointment setting, referrals, and cross-selling efforts that contributed to branch sales and revenue targets.
  • Partner with mortgage, business banking, and investment specialists to deliver comprehensive financial solutions while maintaining compliance with banking regulations and risk management standards.

Youth Opportunity Program Assistant

Monroe County Intermediate School District
Monroe, MI
02.2024 - 12.2025
  • Coordinated workforce development programs, facilitating training sessions and career readiness workshops to enhance employability for youth participants.
  • Guided participants through onboarding and employment documentation, ensuring compliance with program requirements while maintaining organized records.
  • Developed and monitored Individual Development Plans, tracking participant progress and providing ongoing coaching and support.
  • Established relationships with local employers and community partners to connect participants with job opportunities, fostering successful workplace integration.

Realtor

Coldwell Banker Haynes
Monroe, MI
10.2023 - 12.2025
  • Generated over $2.5 million in sales volume within two years by building strong client relationships, maintaining consistent follow-up, and delivering personalized service.
  • Guided buyers and sellers through transaction process, ensuring smooth negotiations, accurate contracts, thorough inspections, and successful closings.
  • Built client trust through responsive communication, meticulous attention to detail, and dedication to exceptional service from initial consultation to closing.
  • Reviewed and prepared transaction documents, clarified complex processes, and addressed client inquiries to facilitate informed decision-making.

Education

Bachelor of Business Administration - Marketing, Finance

The University of Toledo
Toledo, OH
12-2025

Skills

  • Financial analysis
  • Support for clients and students
  • Time management and organization
  • Analytical skills
  • Problem resolution
  • Team leadership and collaboration
  • Effective communication

Timeline

Personal Banker

Fifth Third Bank
12.2025 - Current

Youth Opportunity Program Assistant

Monroe County Intermediate School District
02.2024 - 12.2025

Realtor

Coldwell Banker Haynes
10.2023 - 12.2025

Bachelor of Business Administration - Marketing, Finance

The University of Toledo
Olivia Moore