Olivia Moran
North Tonawanda,NY
Summary
Results-oriented Life Insurance Agent provides tailored solutions suiting individual coverage needs. Demonstrates comprehensive understanding of insurance policies and regulations with informed recommendations for appropriate protection options. Passionate cultivator of loyal customer relationships and organizational service quality.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Licensed Life Insurance Agent
National Income Life Insurance Company
04.2023 - Current
- Maintained high standards of customer service by building relationships with clients.
- Increased sales of life insurance products through tactical customer outreach.
- Cultivated customer relationships to provide customized life insurance solutions tailored to individual needs.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
- Provided coverage option information to assist clients in protecting assets.
- Analyzed customers' financial situations to recommend appropriate life insurance policies.
- Promoted products and services using upselling and other sales strategies.
Auto Service Agent
GEICO
01.2022 - 10.2022
- Maintained well-developed relationships with customers and fellow employees using strong problem-solving and positive engagement skills.
- Pleasantly greeted customers and asked open-ended questions to better determine needs.
- Documented problems and corrective actions to maintain records.
- Handled customer issues with confidence, using complex problem solving to provide effective resolution.
- Customized existing insurance programs to suit individual client needs by analyzing specific requirements.
Beauty Advisor
Ulta
03.2021 - 01.2022
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Maintained counter and display areas for cleanliness and organization.
- Identified skin and hair needs of customers to provide assistance in choosing best products.
- Processed payments, entering sales in register for prompt customer service.
- Arranged merchandise to present visually appealing displays and attract clientele.
- Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
Temporary Election Clerk
Niagara County Board Of Elections
10.2020 - 11.2020
- Maintained filing system and organized customer documents for easy retrieval of information.
- Processed documents and materials to disseminate information to appropriate parties.
- Counted over hundreds of ballots to prepare official reports of election results.
Front End Associate
Walgreens
06.2018 - 09.2019
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Gathered shopping baskets and carts and relocated to designated areas.
Education
High School Diploma -
North Tonawanda High School
North Tonawanda, NY06.2020
Skills
- Promotions and Marketing Strategies
- Cold Calling
- Final Expense Insurance
- Asset Protection
- Client Education
- Building Relationships
- Life Insurance Sales
Certification
- Licensed Life, Accident, and Health Insurance Agent- Jan 5, 2023-Jan 5, 2024
Timeline
Licensed Life Insurance Agent
National Income Life Insurance Company
04.2023 - Current
Auto Service Agent
GEICO
01.2022 - 10.2022
Beauty Advisor
Ulta
03.2021 - 01.2022
Temporary Election Clerk
Niagara County Board Of Elections
10.2020 - 11.2020
Front End Associate
Walgreens
06.2018 - 09.2019
High School Diploma -
North Tonawanda High School
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