Olivia Mullins
Cincinnati ,OH
Summary
Hardworking and dependable with a positive attitude and a quick learning curve. Brings strong energy, adaptability, and a team-first mindset to every role. Ready to grow and contribute wherever needed.
Overview
8
8
years of professional experience
Work History
Operations Manager/Office Manager
Foodies Vegan
10.2024 - Current
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed and maintained relationships with external vendors and suppliers.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Staffing Supervisor
The Job Center Staffing
09.2023 - 10.2024
- Conducted thorough candidate screenings, including interviews and reference checks, to ensure quality hires.
- Implemented creative sourcing strategies to attract top talent in competitive job markets.
- Enhanced employee retention by implementing effective onboarding processes and providing ongoing support.
- Optimized job postings for online platforms, resulting in increased visibility among qualified applicants.
French Macaron Baker
Bonbonerie
03.2022 - 09.2023
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
- Managed customer service operations, including taking orders and resolving complaints.
- Operated cash registers and processed payments accurately.
Server
Hofbrauhaus’s
06.2020 - 10.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
Server
Arnold’s Bar and Grill
08.2018 - 02.2021
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Host
French Crust Bistro
10.2017 - 02.2019
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Answered phone calls to take orders, give information and document reservations.
Education
School For Creative And Performing Arts
Cincinnati, OH06.2017
Skills
- Problem-solving
- Operations management
- Management
- Interpersonal communication
Timeline
Operations Manager/Office Manager
Foodies Vegan
10.2024 - Current
Staffing Supervisor
The Job Center Staffing
09.2023 - 10.2024
French Macaron Baker
Bonbonerie
03.2022 - 09.2023
Server
Hofbrauhaus’s
06.2020 - 10.2021
Server
Arnold’s Bar and Grill
08.2018 - 02.2021
Host
French Crust Bistro
10.2017 - 02.2019
School For Creative And Performing Arts