Yulia Tynnova
Boca Raton,FL
Summary
Operation Manager with 4+ years of hands-on experience highly confident, trustworthy, and well organized. Enthusiastic and dedicated professional with genuine desire to provide excellent customer service while overseeing daily office operations.
Overview
9
9
years of professional experience
Work History
Operations Manager/Office Manager
Revanix Biomedical
Coral Springs, FL
05.2020 - 12.2023
- Responsible for daily communication with vendors and clients (hospitals and medical offices)
- Bookkeeping(QuickBooks) , SalesForce, Invoicing, Accounts Payable/Receivable
- Customer Service (emails, phone calls, in person visit)
- Interacted with clinical staff to understand and resolve operational problems
- Managed service drivers, technicians, warehouse operations and equipment orders
- Conducted research and negotiated to buy and sell medical equipment at the best price possible
- Responsible for the purchasing of equipment and logistics
- Solved problems with vendors, clients, and medical representatives
- Responsible for budget management such as equipment price estimation, invoice preparation, expense processing
- Controlled quality of services
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards
Operations Manager
Wood Line Crafts
Boca Raton, FL
01.2015 - 05.2020
- Run custom furniture store. Worked on custom design for clients for all orders
- Managed Logistics and supply order
- Managed budget
- Controlled furniture delivers and sales
- Created new policies and processes with agile and waterfall methodologies to build and scale a new team for the PMO.
- Motivated and evaluated personnel for performance improvement and goal achievement
- Maintained accurate inventory records to track stock levels and minimize costs.
Education
Bachelor of Science -
Saint-Petersburg State University
RussiaSkills
- Program Administration
- Organizational Management
- Document Control
- Customer Retention
- Process Improvement
- Data Analysis
- Customer Service
- Inventory Management
- Client Relationships
- Cultural Awareness
Timeline
Operations Manager/Office Manager
Revanix Biomedical
05.2020 - 12.2023
Operations Manager
Wood Line Crafts
01.2015 - 05.2020
Bachelor of Science -
Saint-Petersburg State University