Olivia Muscarella
Williamsville,NY
Summary
Motivated individual with strong work ethic and eagerness to learn. Brings reliability, initiative, and positive attitude to every task. Ready to contribute to team goals and support workplace success through effective communication and problem-solving.
Overview
2
2
years of professional experience
Work History
Retail Worker
Wegmans Family Food Markets
2025.01 - Current
- Provided exceptional customer service to enhance shopping experience.
- Maintained product displays and ensured shelves were stocked efficiently.
- Operated point-of-sale systems accurately during high-volume transactions.
- Assisted in training new team members on store policies and procedures.
Sales Associate
Ross Dress for Less
2024.03 - 2025.01
- Assisted customers in product selection, delivering tailored recommendations to enhance shopping experience.
- Processed transactions efficiently, ensuring accuracy and adherence to cash handling procedures.
- Resolved customer inquiries and concerns promptly, fostering positive relationships and loyalty.
- Maintained visually appealing merchandise displays, aligning with company standards and sales promotions.
- Participated in training sessions, enhancing product knowledge and customer service skills for better performance.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
High School Diploma -
Williamsville East High School
Williamsville, NYAssociate of Arts - Communication And Media Arts
Erie Community College
Buffalo, NY05.2026
Skills
- Customer service
- Patience and empathy
- Customer assistance
- Reliability and punctuality
Timeline
Retail Worker
Wegmans Family Food Markets
2025.01 - Current
Sales Associate
Ross Dress for Less
2024.03 - 2025.01
High School Diploma -
Williamsville East High School
Associate of Arts - Communication And Media Arts
Erie Community College