Olivia Muthalakuzhy
Land O Lakes
Summary
Dedicated retail and food service professional with experience and uses interpersonal skills and hard work ethic in a fast-paced, customer-focused environment. Recognized by management for stellar customer service
Overview
3
3
years of professional experience
Work History
Team Leader
Sonic Drive in
10.2024 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
RETAIL ASSOCIATE
Pets Supplies Plus
01.2024 - 10.2024
- Handled all customer transactions efficiently and accurately.
- Provided exceptional care for a variety of animals.
- Managed inventory and replenished shelves efficiently.
- Provide Customer Support and Education on Products and Pets
TEAM MEMBER
Jimmy Johns
01.2022 - 01.2024
- Processed customer payments efficiently.
- Operated drive-through service efficiently.
- Maintained high standards of quality and cleanliness during operations.
FRONT OF HOUSE TEAM MEMBER
Chick-Fil-A
01.2022 - 12.2022
- Provided excellent customer service while managing cash registers.
- Ensured efficient delivery of food orders to guests promptly.
- Led and optimized the drive-through process.
Education
HIGH SCHOOL -
Accelus Academy
2025
Skills
- High Level Customer Service
- Excellent attention to detail
- Highly dependable
- Problem solver
Personal Information
Date of Birth: 12/11/06
Child Labor Waiver
True, Authorized to work late and up to 40 hours. Will be 18 on 12/11/2006
Timeline
Team Leader
Sonic Drive in
10.2024 - Current
RETAIL ASSOCIATE
Pets Supplies Plus
01.2024 - 10.2024
TEAM MEMBER
Jimmy Johns
01.2022 - 01.2024
FRONT OF HOUSE TEAM MEMBER
Chick-Fil-A
01.2022 - 12.2022
HIGH SCHOOL -
Accelus Academy
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