Summary
Overview
Work History
Education
Skills
Timeline
Generic

Olivia Nelson

Eau Claire,WI

Summary

  • Adaptable waitress experienced in different types of foodservice. Quality-driven with extensive knowledge of hospitality etiquette, food preparation and superior customer relations. Courteous and reliable team member proficient in FOH and BOH operations.
  • Responsible childcare professional experienced in guiding children and documenting learning and development. Background leading fun activities to teach new skills and encourage growth. Offers current CPR and First Aid certifications paired with in-depth knowledge of children's emotional and social development.

Overview

6
6
years of professional experience

Work History

Server

Milwaukee Burger Company
Eau Claire, WI
09.2022 - Current
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Completed opening and closing checklists to facilitate smooth restaurant operations.

Marketing and Social Media Internship

VernonCom
Westby, WI
05.2024 - 08.2024
  • Assisted in the development of marketing materials, such as brochures, flyers, and promotional items.
  • Collaborated with team members to create a comprehensive social media strategy.
  • Created content for website pages, blog posts, and other online platforms.
  • Developed presentations and organized events to promote products or services.
  • Provided administrative support by completing tasks such as filing documents and scheduling meetings.
  • Attended and participated in meetings and brainstorming sessions with team members.
  • Developed and monitored social media content to create engagement and followers.

Childcare Provider

Viroqua Daycare and Learning Center
Viroqua, WI
06.2021 - 08.2021
  • Monitored children's safety and well-being to prevent accidents and falls.
  • Cared for children of various ages and assisted with feeding, dressing and directing activities.
  • Helped older kids complete homework, school projects and chores.
  • Supervised and cared for children ages 10 months to 8 years old.
  • Took children on outings as well as after-school activities.

Server

Stockyard Grill and Saloon
Coon Valley , WI
04.2018 - 08.2021

Education

Bachelor of Marketing

University of Wisconsin - Eau Claire
Eau Claire, WI
05.2025

Skills

  • Well Organized
  • Great Communication Skills
  • Problem Solving
  • Leadership
  • Time Management
  • Teamwork
  • Critical Thinking
  • Creative

Timeline

Marketing and Social Media Internship

VernonCom
05.2024 - 08.2024

Server

Milwaukee Burger Company
09.2022 - Current

Childcare Provider

Viroqua Daycare and Learning Center
06.2021 - 08.2021

Server

Stockyard Grill and Saloon
04.2018 - 08.2021

Bachelor of Marketing

University of Wisconsin - Eau Claire

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Olivia Nelson