Olivia Neville

Main Responsibilities
1. Overseeing Daily Operations

• Open and close the store
• Make sure shipping, printing, and mailbox services run correctly
• Handle cash registers and daily deposits
• Keep the store organized and stocked with supplies

2. Managing Employees

• Train staff
• Create work schedules
• Supervise employees during shifts
• Handle employee issues and performance

3. Customer Service

• Help customers ship packages using UPS services
• Resolve customer complaints or problems
• Assist with complicated shipments, returns, or lost packages

4. Business and Sales

• Track sales and store performance
• Promote services like printing, shredding, mailbox rentals, and notary services
• Meet sales goals set by the franchise owner

5. Shipping & Logistics Knowledge

• Understand shipping options, rates, and packaging
• Make sure packages are processed correctly and sent out on time
• Typical Services a Manager Oversees
• Shipping packages (domestic & international)
• Amazon and other online returns
• Printing and copying
• Mailbox rentals
• Notary services
• Packaging fragile items

Main Job Duties

1. Bathing Dogs

• Wash dogs using shampoo and conditioner
• Rinse and dry their coats using dryers
• Brush their fur to remove dirt, tangles, or loose hair

2. Basic Grooming Tasks

• Brush coats and remove mats
• Trim nails
• Clean ears and sometimes teeth
• Prepare dogs for full grooming appointments

3. Handling and Caring for Dogs

• Safely handle dogs of different breeds and sizes
• Watch for signs of stress or health issues
• Make sure pets are comfortable and safe during bathing and drying

4. Customer Interaction

• Talk with pet owners about what their dog needs
• Follow owner instructions for bathing or grooming preferences
• Recommend pet care products when appropriate

5. Cleaning & Salon Maintenance

• Clean tubs, kennels, and grooming equipment
• Keep the grooming area sanitary and organized

6. Helping the Grooming Team

• Assist groomers during busy times
• Help with drying, brushing, or prepping dogs for haircuts
• Sometimes help other store employees during slow periods
• Typical Work Conditions
• Standing for long periods
• Lifting dogs up to about 50 lbs
• Working with water, dryers, and grooming tools

Main Job Duties

1. Deliver Packages

• Pick up packages from an Amazon delivery station
• Load them into a delivery van
• Deliver packages to homes, apartments, and businesses

2. Follow Delivery Routes

• Use the Amazon Flex or Amazon delivery app for navigation and delivery instructions
• Follow a route with 100–200+ stops per shift

3. Scan and Track Packages

• Scan packages with a handheld device or phone
• Mark deliveries as completed in the app
• Take photos of delivered packages when required

4. Customer Interaction

• Occasionally interact with customers
• Follow delivery instructions (leave at door, deliver to locker, etc.)

5. Vehicle Care & Safety

• Drive a company delivery van safely
• Follow traffic laws and company policies
• Perform basic vehicle checks before starting the route
• Typical Work Conditions
• Shifts usually 8–10 hours
• Lots of walking, lifting, and climbing stairs
• Lifting packages up to 50 lbs
• Working in all types of weather

Main Job Duties
1. Making Pizza

• Prepare pizza dough or use pre-made crusts
• Add sauce, cheese, and toppings according to recipes or customer orders
• Put pizzas into the oven and monitor cooking times

2. Preparing Other Hot Foods

• Pizza makers often also prepare:
• Breakfast pizza
• Breadsticks
• Sandwiches
• Wings and other hot items

3. Taking and Filling Orders

• Read orders from the system or from the front counter
• Make pizzas quickly and accurately
• Package orders for pickup or delivery

4. Food Safety & Cleanliness

• Follow food safety rules gloves, hand washing, temperature checks
• Clean kitchen equipment and prep areas
• Wash dishes and utensils

5. Stocking Ingredients

• Refill toppings, sauces, cheese, and dough
• Rotate food items so older ingredients are used first
• Check expiration dates
• Typical Work Conditions
• Standing most of the shift
• Working near hot ovens
• Busy during meal rushes breakfast, lunch, dinner
• Sometimes early mornings if making breakfast pizza

Main Job Duties

1. Ringing Up Purchases

• Scan and charge customers for items like snacks, drinks, and fuel
• Process payments cash, card, or mobile pay
• Give receipts and correct change

2. Helping Customers

• Answer questions about products or prices
• Help customers with gas pump issues
• Provide friendly customer service

3. Food Service

• Casey’s is known for its pizza and hot food, so cashiers may:
• Take orders for Casey’s pizza and prepared foods
• Package hot food items
• Help deliver orders to the counter or pickup area

4. Store Maintenance

• Stock shelves, coolers, and drink machines
• Clean counters, floors, and food areas
• Take out trash and keep the store organized

5. Handling Gas Pumps

• Authorize fuel pumps from the register
• Assist customers if a pump isn’t working
• Monitor fuel transactions

6. Age-Restricted Sales

• Check IDs for items like cigarettes or alcohol
• Follow store policies and local laws
• Typical Work Conditions
• Standing most of the shift
• Working early mornings, nights, or weekends
• Busy during rush times morning coffee rush, lunch, late-night

Main Job Duties
1. Childcare

• Supervise and care for children throughout the day
• Feed babies or prepare meals or snacks for kids
• Change diapers and help with potty training
• Put children down for naps or bedtime routines

2. Daily Activities

• Plan activities like games, crafts, reading, or outdoor play
• Help children learn and develop social and educational skills
• Take kids to parks, playdates, or activities

3. School Help

• Help children with homework
• Get kids ready for school in the morning
• Pick up or drop off children from school or activities

4. Household Tasks Related to Kids

• Clean up toys and play areas
• Do children’s laundry
• Prepare meals for the kids
• Keep bedrooms or playrooms organized

5. Safety and Supervision

• Make sure children are safe at all times
• Handle minor injuries or emergencies
• Follow parents’ rules and routines for the kids