Olivia Newell

Amazon Distribution Center — QXX6

Warehouse Associate / Problem Solver / ICQA | May 2025 – April 2026

• Executed inbound stowing operations with PIT equipment, ensuring adherence to safety and productivity standards.
• Performed outbound picking and shipping functions while maintaining accuracy and efficiency.
• Conducted problem-solving and ICQA functions, resolving system errors, inventory discrepancies, and physical inventory issues to maintain operational integrity.
• Analyzed problems and implemented solutions to ensure smooth and efficient operations.
• Used critical thinking and attention to detail to identify the source of errors and correct them.
• Adapted quickly to changing priorities and operational demands throughout the workday.
• Maintained a strong focus on accuracy, productivity, safety, and completion of assigned work.

Usher / Box Office / Concessions Associate | 2022 – 2025

• Provided customer service across multiple areas of theater operations, including box office, concessions, and ushering.
• Sold movie tickets and assisted customers with questions and requests both in person and over the phone.
• Handled food and merchandise sales while providing efficient and friendly customer service.
• Maintained theater cleanliness by cleaning auditoriums and ensuring public areas remained organized and presentable.
• Successfully transitioned between multiple responsibilities based on business needs.
• Worked in a fast-paced customer-facing environment while maintaining professionalism and reliability.

PetSmart

Pet Bather / Customer Service Associate | Summer 2024

• Bathed and prepared dogs for professional grooming services while following salon procedures.
• Provided general bathing services and maintained a clean, organized grooming environment.
• Assisted customers on the sales floor and provided friendly, professional customer service.
• Communicated with customers regarding their needs and assisted with questions and requests.
• Demonstrated patience, responsibility, and attention to detail when handling animals and interacting with customers.