Summary
Overview
Work History
Education
Skills
Timeline
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Kai'lah Davis

Kai'lah Davis

La Vergne,TN

Summary

Driven to maximize customer/team engagement while being a organized and resourceful team player. Attentive to any ad all needs and quick to provide for the team I work for. I am interested in new opportunities any day, to increase my knowledge, skills and opportunities in the working world.

Overview

4
4
years of professional experience

Work History

Amazon Associate

Amazon
Mount Juliet, TN
03.2022 - 05.2024
  • Keep assigned work areas clean and orderly to promote efficiency and mitigate the risk of accidents.
  • Checked the accuracy of rejected products using a computer terminal and scanner.
  • On-site Problem Solver
  • Packed products daily while keeping detailed records of productivity and identifying areas for improvement.

Host

Aquarium Restaurant
Nashville, Tennessee
07.2021 - 01.2022
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders, and respond to service questions.
  • Responded appropriately to customer complaints, bringing major issues to the attention of the manager on duty.
  • Trained new hires
  • Performed walk-throughs during service to monitor guest satisfaction and advise serving and bussing staff on specific guest needs.

Fulfillment Expert

Target
North Saint Paul MN/Nashville TN, TN
11.2020 - 07.2022
  • Prepared and organized envelopes, packages, containers, and pallets with correct merchandise counts.
  • Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
  • Greeted store customers and discussed needs.
  • Continuously check inventory.

Lead Hostess

Omni Hotels & Resorts
Nashville, Tennessee
11.2023 - Current
  • Provided seating arrangements for guests in accordance with occupancy regulations and customer preferences.
  • Managed staff by providing training, assigning duties, and resolving conflicts if needed.
  • Monitored dining room activities to ensure quality service standards were met.
  • Maintained accurate records of transactions including cash register tapes and guest checks.

Internship Student

Project Return Nashville
Nashville, Tennessee
01.2024 - 04.2024
  • Maintained accurate records of program participation and outcomes.
  • Assessed community needs and identified strategies for addressing them through programming.
  • Reviewed applications for eligibility criteria before acceptance into a program.
  • Facilitated communication between staff members across multiple departments.

Education

High School Diploma -

North St. Paul High
North Saint Paul, MN
06.2020

No Degree - General Education

Tartan Senior High School
Oakdale, MN

Bachelor of Science - Criminal Justice

Tennessee State University
Nashville, TN

Skills

  • Customer Service
  • Strong Attention to Detail
  • Reliable and Responsible
  • Customer Relationships
  • Verbal and Written Communication
  • Organizational Skills
  • Adaptable under pressure
  • Time Management
  • Leadership Skills
  • Critical Thinking Skills

Timeline

Internship Student

Project Return Nashville
01.2024 - 04.2024

Lead Hostess

Omni Hotels & Resorts
11.2023 - Current

Amazon Associate

Amazon
03.2022 - 05.2024

Host

Aquarium Restaurant
07.2021 - 01.2022

Fulfillment Expert

Target
11.2020 - 07.2022

High School Diploma -

North St. Paul High

No Degree - General Education

Tartan Senior High School

Bachelor of Science - Criminal Justice

Tennessee State University

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Kai'lah Davis