Olivia Nguyen

Lead and redefine the regional consultant contract management structure through clear process documentation and executed by project management software, through Monday.com. Tracking the life cycle of each contract created higher accuracy for managing budgets and assessing team bandwidth, which is key for understanding the holistic impact these projects have on the North America region

Liaise and service as primary point of contact with transitional teams due to company wide integration to identify systems and business partnerships required to consolidate under new entity. By harmonizing these needs this addresses goals of cultural growth and unification across the business networks

Manage forecast, revision, and training of staff on a $3.3m annual budget for reporting, quarterly analysis, and invoicing variance explanation

Oversee semi-annual team retreat planning and coordinate logistics for 40+ cross departmental events for brand promotion and stakeholder evaluation

Successfully assisted Deloitte in execution of region’s first audit resulting in reporting detailing second highest rating across the company in for compliance and policy adherence

Inducted and coached new regional new hire process centered around IT, finance, administration, and group policy

• Coordinated external development and coaching calls for 6 senior executive psychologists to assess promotability and leadership fit for partnered Global Fortune 500 companies
• Cross-examined internal client billing tracking across accounting platforms to streamline ad-hod consultant tracking processes resulting in $20,000 recuperated invoices
• Oversaw legal document and source identification for public relations and pharmaceutical portal reviews centered on Food & Drug Administration deadlines aligned with prioritized drug campaigns

• Supported program facilitation of research grant applications by managing contract and administrative materials for approved applicants
• Analyzed reporting of human biological sample spreadsheet data to assess discrepancies across multiple database systems and within documentation processes

• Evaluated 2,500+ applications for compliance with admissions and Bar examination policy requirements per admissions cycle to generate confidential reports used for advising the Admissions Review Committee on prospective candidates
• Facilitated and managed production of data management used for daily processing of letters of recommendation and tracking correspondences, program attendance, and evaluations