Summary
Overview
Work History
Education
Skills
Timeline
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Olivia Norton

Columbia,SC

Summary

Highly motivated individual with ability to stay organized, dependable, and professional in any circumstance. Proficient at handling many different tasks at once while staying calm and attentive. Hardworking musician with solid background in orchestral, ensemble and solo playing.

Overview

2
2
years of professional experience

Work History

Barista Shift Lead

Scooters Coffee Shop
05.2023 - Current
  • Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
  • Maintained accurate inventory counts to meet customer demands and sustain operations.
  • Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
  • Memorized ingredients and recipes for wide variety specialty drinks.
  • Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
  • Generated friendly atmosphere by encouraging employees to greet and speak to customers.

Support Specialist

Right Click Digital
05.2021 - 05.2023
  • Answering phones
  • Filing
  • Writing blogs for websites
  • Uploading WordPress websites
  • Making changes to websites
  • Various office duties

Education

Bachelor of Music - Flute Performance

University of South Carolina - Columbia
Columbia, SC
05.2025

High School Diploma -

Collinsville High School
Collinsville, IL
05.2021

Skills

  • Strong Leadership
  • Continuous Improvements
  • Orchestral Playing
  • Solo and Ensemble Performance
  • Social Skills
  • Active Listening
  • Critical Thinking

Timeline

Barista Shift Lead

Scooters Coffee Shop
05.2023 - Current

Support Specialist

Right Click Digital
05.2021 - 05.2023

Bachelor of Music - Flute Performance

University of South Carolina - Columbia

High School Diploma -

Collinsville High School

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Olivia Norton