Summary
Overview
Work History
Education
Skills
Timeline
Generic
Olivia O'Donnell

Olivia O'Donnell

West Hartford,CT

Summary

Personable and customer experience-focused individual with passion for creating delightful experiences with a mature professionalism. Possesses knowledge of food safety standards, allergy awareness and understands how to efficiently handle transactions and inventory. Developed strong leadership and organizational skills in dynamic camp environment, creating and participating in fun group activities and ensuring participant well-being at the same time. Demonstrates effective communication and problem-solving abilities, adaptable to various settings. Looking to transition these skills somewhere they can stand out and create a positive impact. Committed to providing great service, being team player and ensuring customer satisfaction.

Overview

1
1
year of professional experience

Work History

Ice Cream Server

Dom's Creamery
09.2024 - Current


  • Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers along with being knowledgeable on the foods ingredients and creation.
  • Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
  • Served customers efficiently in a fast-paced environment and provided reliable customer service with a friendly, upbeat attitude
  • Handled cash and operated the register accurately.
  • Quickly prepared customer orders while adhering to food safety guidelines and being aware of allergies.
  • Communicated daily with managers on customer concerns and machinery issues.
  • Opened and closed shop with one other person. Ran laundry, mopped, locked and unlocked store, etc.

Camp Counselor

Ymca Camp Woodstock
06.2024 - 08.2025


  • Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
  • Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
  • Supervised and engaged with children of varying age, interest, home life and developmental skills daily in a high-energy, team-oriented setting.
  • Communicated effectively with campers, co-counselors, and parents to ensure a safe, organized and fun environment.
  • Created fun and engaging ideas to bring an enriching camp magic to children and adults. Used imagination and innovativeness daily.
  • Worked around many challenges that required maturity and flexibility while staying calm and bringing a positive attitude.
  • Lived at work and understood being "on call" 24/7

Education

High School Diploma -

Ethel Walker School
Simsbury, CT
05-2026

Skills

  • Customer engagement
  • Excellent communication
  • Professional appearance
  • Allergy awareness
  • Problem-solving
  • Creative and energetic mindset
  • CPR
  • First aid
  • Strong interpersonal skills and team collaboration
  • Adaptable and dependable under pressure

Timeline

Ice Cream Server

Dom's Creamery
09.2024 - Current

Camp Counselor

Ymca Camp Woodstock
06.2024 - 08.2025

High School Diploma -

Ethel Walker School