Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Olivia Oliphant

Norristown,PA

Summary

Motivated and personable professional with a background in client-facing roles and strong client relations. Excellent communication and multitasking skills, with a commitment to delivering exceptional service. Experienced in managing appointments, handling high-volume customer interactions, maintaining confidentiality, and supporting daily business operations. A quick learner who is highly organized and dedicated to providing a welcoming, efficient experience for clients. Licensed cosmetologist with a passion for helping others.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Customer Service Representative (Food Demonstrator)

Packer Avenue Foods
02.2024 - Current
  • Engage with a high volume of customers daily, providing information and promoting products.
  • Develop strong verbal communication and interpersonal skills in a fast-paced environment.
  • Maintain a professional and organized station to ensure smooth daily operations.
  • Manage product inventory and coordinate sample distribution.

Hair & Nail Stylist

Legend Senior Living
10.2023 - Current
  • Independently manage all aspects of salon operations, including client scheduling, check-in/check-out, and service delivery.
  • Provide hair and nail services to residents in independent living, assisted living, and memory care settings.
  • Perform haircuts, coloring, styling, and perming, tailored to individual preferences and needs.
  • Offer both basic and gel manicures, maintaining a clean and welcoming environment.
  • Build strong relationships with residents through compassionate service.
  • Adapt communication styles for clients with cognitive or physical limitations.

Permanent Makeup Artist / Makeup Artist

Salon Nochea
10.2023 - Current
  • Provide makeup services for events and daily wear.
  • Specialize in permanent makeup (powder brows, eyeliner, lash enhancements).
  • Consult with clients to tailor services.
  • Maintain hygiene and safety standards.
  • Stay current with trends and techniques.

Hair Stylist

Sport Clips
06.2022 - Current
  • High-volume hair cutting and styling; 60% request rate.
  • Two-time Employee of the Month.
  • Leader in retail product sales.
  • Process payments accurately.

Freelance Makeup Artist

Self-Employed
01.2018 - Current
  • Provide makeup services for weddings, proms, and events.
  • Manage all aspects of client work including scheduling.
  • Experience with groups up to 12 clients per event.

Tanning Consultant / Sales Associate

Touch of Bronze
01.2021 - 06.2021
  • Front desk reception and scheduling.
  • Promoted and sold tanning packages and products.
  • Maintained organized and welcoming environment.

Education

High School Diploma - undefined

Abington Senior High School
Abington, PA
06.2021

Skills

  • Customer Service & Client Relations
  • Appointment Scheduling & Calendar Management
  • Phone Etiquette & Professional Communication
  • Administrative Support & Front Desk Operations
  • Retail Sales & Point-of-Sale (POS) Systems
  • Multitasking & Time Management

Certification

Cosmetology License - State of Pennsylvania (Active)

Timeline

Customer Service Representative (Food Demonstrator)

Packer Avenue Foods
02.2024 - Current

Hair & Nail Stylist

Legend Senior Living
10.2023 - Current

Permanent Makeup Artist / Makeup Artist

Salon Nochea
10.2023 - Current

Hair Stylist

Sport Clips
06.2022 - Current

Tanning Consultant / Sales Associate

Touch of Bronze
01.2021 - 06.2021

Freelance Makeup Artist

Self-Employed
01.2018 - Current

High School Diploma - undefined

Abington Senior High School

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