Summary
Overview
Work History
Education
Skills
Timeline
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Olivia Oprea

Avon,OH

Summary

Effective Student committed to learning, developing skills in Perfusion. Self-directed and energetic with superior performance in both autonomous or collaborative environments working independently and collaborating with others.

Overview

4
4
years of professional experience

Work History

Patient Service Specialist

Cleveland Clinic
06.2023 - Current
  • Greeted and assisted patients with check-in procedures.
  • Collected and entered patient demographic and insurance data into a computer database to establish patient medical records.
  • Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
  • Adapted quickly to changing policies or procedural updates within the clinic, maintaining consistent levels of efficiency and accuracy in daily tasks.
  • Improved patient satisfaction by providing efficient and friendly service during check-ins, registrations, and scheduling appointments.
  • Processed payments using cash and credit cards, maintaining accurate records of transactions.
  • Kept waiting areas clean and organized, creating a welcoming environment for patients during their visit.

Pharmacy Technician

Discount Drug Mart Pharmacy
02.2021 - Current
  • Contributed to reduction of prescription wait times by promptly addressing refill requests and insurance authorizations.
  • Entered and processed patients' prescriptions into the internal system.
  • Managed opening and closing duties for the pharmacy.
  • Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Resolved third-party billing, computer system, and customer service issues.
  • Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
  • Work flexible hours across night, weekend, and holiday shifts.
  • Worked effectively in fast-paced environments.
  • Solved customer problems in person or over the telephone by assisting with placing orders, navigating systems, and locating items.

Perfusion Observer

Cleveland Clinic
01.2020 - Current
  • Regularly shadow Perfusionist during Cardiac Surgery

Education

Bachelor of Health Science -

Cleveland State University
Cleveland, OH
05.2023

Lorain County Community College
Elyria, OH

High School Diploma -

Avon High School
Avon, OH
05.2020

Skills

  • EPIC Certified
  • Communicating to Patients and Families
  • Attention to Detail
  • Problem-solving skills
  • Registered Pharmacy Technician
  • HIPAA Regulations

Timeline

Patient Service Specialist

Cleveland Clinic
06.2023 - Current

Pharmacy Technician

Discount Drug Mart Pharmacy
02.2021 - Current

Perfusion Observer

Cleveland Clinic
01.2020 - Current

Bachelor of Health Science -

Cleveland State University

Lorain County Community College

High School Diploma -

Avon High School

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Olivia Oprea