Olivia Orris
Eldridge,IA
Summary
An enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints, and resolving issues in a timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
4
4
years of professional experience
Work History
Certified Nursing Aide
Jackson County Regional Health Center
01.2024 - Current
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Maintained complete confidentiality with patient information to provide professional, secure medical services.
- Assisted patients in maintaining their independence by encouraging self-care activities appropriate for their abilities.
- Contributed to an efficient healthcare team by collaborating with nurses, physicians, and other staff members for optimal patient outcomes.
Waitress
Off Shore Resort
05.2021 - 07.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Ice Cream Maker
Dairy Queen Grill & Chill
03.2020 - 11.2021
- Kept work area tidy and sanitary, promptly addressing spills and other messes.
- Improved team efficiency by assisting with the training of new staff members in ice cream-making techniques.
- Maximized product consistency by following established recipes and measuring ingredients accurately.
- Ensured compliance with health and safety regulations by adhering to proper food handling procedures at all times.
Education
High School Diploma -
Maquoketa High School
Maquoketa, IA05.2024
Skills
- Customer Service
- Strong multitasking
- Team Collaboration
- Safe Food Handling
Timeline
Certified Nursing Aide
Jackson County Regional Health Center
01.2024 - Current
Waitress
Off Shore Resort
05.2021 - 07.2024
Ice Cream Maker
Dairy Queen Grill & Chill
03.2020 - 11.2021
High School Diploma -
Maquoketa High School
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