Olivia Paul
Summary
I am a goal oriented and motivated real estate agent with proven success in helping over multiple "for sale by owner" families trust me with the listing and sale of their home, resulting in a profitable outcome for themselves and for me. These are one of the hardest leads to convert in the industry. I am highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. I am always striving for new levels of success for not only myself, but for my clients as well. I am ready to leverage training and experience to take on new professional challenges.
Overview
7
7
years of professional experience
Work History
Real Estate Agent
Top Agent Realty Group
02.2021 - Current
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Communicated with clients to understand property needs and preferences.
- Maintained connections with clients to encourage repeat business and referrals.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
Family Nanny
Self-employed
01.2017 - Current
- Met with parents about daily activities, positive developments, and issues.
- Monitored schedules to maintain sleeping, eating, and school schedules for children.
- Assisted with housework such as laundry and cooking.
- Implemented daily routine to maintain structure and stability
- Developed creative activities to encourage physical, social and emotional growth.
Receptionist
Nude Hair Salon
02.2021 - 11.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Restocked supplies and submitted purchase orders to maintain stock levels.
Loan Processor
Central Mortgage Lending
01.2020 - 03.2021
- Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
- Prepared documents for underwriting by verifying client income, credit reports, and other information.
- Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
- Set up and completed loan submission packages.
- Monitored pipelines to track and log status of loans.
Receptionist
Essential Nail Bar
12.2019 - 03.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Restocked supplies and submitted purchase orders to maintain stock levels.
Restaurant Floor Manager
Dairy Queen
11.2018 - 03.2020
- Reconciled cash and credit card transactions to maintain accurate records.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
Wait Staff Member
Fox Run Retirement Community
09.2017 - 12.2018
- Bussed and reset tables to keep dining room and work areas clean.
- Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
- Cultivated warm relationships with regular customers.
- Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards.
- Served food and beverages promptly with focused attention to customer needs.
Education
Associate of Science - Psychology
Oakland Community College
Bloomfield Hills, MI04.2022
High School Diploma -
Walled Lake Central High School
Commerce Township, MI05.2019
Skills
- Customer Service and Assistance
- Closing Sales
- Problem Solving
- Team Collaboration
- Strong Communication
- Time management
- Multitasking
Timeline
Real Estate Agent
Top Agent Realty Group
02.2021 - Current
Receptionist
Nude Hair Salon
02.2021 - 11.2021
Loan Processor
Central Mortgage Lending
01.2020 - 03.2021
Receptionist
Essential Nail Bar
12.2019 - 03.2021
Restaurant Floor Manager
Dairy Queen
11.2018 - 03.2020
Wait Staff Member
Fox Run Retirement Community
09.2017 - 12.2018
Family Nanny
Self-employed
01.2017 - Current
Associate of Science - Psychology
Oakland Community College
High School Diploma -
Walled Lake Central High School
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