Summary
Overview
Work History
Education
Skills
Timeline
Bartender

Olivia Pelkey

Saint Petersburg,FL

Summary

Capable bartender passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. Strong history of exceptional service in establishments.

Overview

13
13
years of professional experience

Work History

Bartender

Fergssportsbar
03.2022 - Current
  • Decreased waste, following strict recipes and drink measurement protocol.
  • Improved and applied social media marketing strategies to increase patronage.
  • Upsold daily specials and beverage promotions to exceed daily sales goals.
  • Managed cash and bar revenue during special promotions or sporting events.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Operated efficiently in high-volume setting to prepare and serve more than Number drinks per hour.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.

Bartender

Winghouse Bar & Grill
04.2010 - 03.2022
  • Kept bar presentable and well-stocked to meet customer needs.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Assisted servers with specialty drinks orders by preparing on-demand items without delay.
  • Operated efficiently in high-volume setting to prepare and serve more than Number drinks per hour.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Trained Number new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
  • Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.

Education

Saint Petersburg High
Saint Petersburg
06.2012

Skills

  • Mixology Techniques
  • Professional Service Standards
  • Supply and Inventory Maintenance
  • Cash Handling and Management
  • Teamwork and Professionalism
  • Responsible Alcohol Service
  • Suggestive Selling
  • Hospitality and Guest Service
  • Handling Difficult Customers
  • Outstanding Customer Service
  • Anticipating Guest Need's
  • Guest Satisfaction
  • Energetic and Outgoing
  • Guest Interaction
  • Billing and Payment Processing
  • High-Volume Dining
  • Guest Engagement

Timeline

Bartender

Fergssportsbar
03.2022 - Current

Bartender

Winghouse Bar & Grill
04.2010 - 03.2022

Saint Petersburg High

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Olivia Pelkey