Overview
Work History
Education
Skills
Relevant Experience
Timeline
Generic

Olivia Petty

Virginia Beach,VA

Overview

7
7
years of professional experience

Work History

Team Member,

Taste Unlimited
09.2022 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety
  • Contributed to team success by completing jobs quickly and accurately
  • Worked scheduled shifts and remained available to work during coworker absences and busy periods
  • Developed strong customer service and product knowledge skills to enhance individual and team performance
  • Trained new team members by relaying information on company procedures and safety requirements

Fulfillment Associate,

Target
04.2020 - 08.2022
  • Maintained friendly, efficient and positive attitude towards customers, co-workers, and management
  • Provided timely and accurate customer service in professional manner
  • Maintained professional appearance and manner
  • Communicated efficiently with store management team and staff
  • Met weekly Fulfillment goals for timely orders in fast-paced working environment
  • Worked flexible shifts, including evenings, weekends, and holidays, as scheduled

Student Researcher/Telephone Interviewer,

Christopher Newport University
10.2021 - 01.2022
  • Validated interview data to check completeness and accuracy of each section
  • Used appropriate questions and additional explanation to address inconsistencies in interviewees' responses and improve relevance of answers
  • Carefully explained objectives and procedures of surveys to help interviewers understand process, improve their compliance and enhance reliability of results
  • Logged interviewing activities, including successful interviews, messages left, and inability-to-contact incidents

Crew Member,

Sweet Frog Frozen Yogurt
01.2018 - 08.2018
  • Greeted customers with smile and provided hospitality within store
  • Followed excellent sanitation, food handling and safety procedures along with utilizing safety equipment
  • Worked independently most shifts
  • Worked well with teammates and accepted coaching from management team
  • Maintained positive working atmosphere that encouraged team work, cooperation and communication
  • Prepared all products following appropriate recipes and procedures

Hostess/Table Busser,

Felini's
09.2017 - 01.2018
  • Ensured smooth department operation in compliance with established policies and procedures
  • Maintained professional, friendly and courteous atmosphere providing guests with pleasant experience
  • Provided exceptional guest service both on and off table
  • Stayed informed on property and departmental promotions and events
  • Acted with responsibility towards all company property, supplies and equipment
  • Interacted with co-workers and customers in professional and polite manner

Education

Bachelor of Arts - Criminology

Christopher Newport University
Newport News, VA
05.2024

High School Diploma -

Norfolk Collegiate High School
Norfolk, VA
06.2020

Skills

  • Customer Service
  • Organization
  • Problem Solving
  • Written/Verbal Communication
  • Team Work/Independent
  • Professionalism

Relevant Experience

Intern, 09/2023 to 12/2023

Virginia Beach Police Department, Virginia Beach, VA

  • Completed 120 hours of ride alongs with the Virginia Beach Police Department.
  • Gained experience in communication and problem-solving.
  • Able to connect with law enforcement officers to further my knowledge in the criminology field.
  • Maintained positive and respectful attitude towards the department and citizens.

Timeline

Team Member,

Taste Unlimited
09.2022 - Current

Student Researcher/Telephone Interviewer,

Christopher Newport University
10.2021 - 01.2022

Fulfillment Associate,

Target
04.2020 - 08.2022

Crew Member,

Sweet Frog Frozen Yogurt
01.2018 - 08.2018

Hostess/Table Busser,

Felini's
09.2017 - 01.2018

Bachelor of Arts - Criminology

Christopher Newport University

High School Diploma -

Norfolk Collegiate High School

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Olivia Petty