Olivia Pinzaru
New Port Richey
Summary
Experienced Customer Service Representative with a background at Edible Arrangements, where I excelled in managing high-stress situations and resolving customer complaints with professionalism. Skilled in confidence and active listening, I significantly improved customer satisfaction. Trained new employees, showcasing leadership and critical thinking.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Edible Arrangements
05.2022 - 12.2024
- Managed high-stress situations effectively, while taking care of customer needs.
- worked with customers complaints in a professional manner
- Answered customers calls and voicemail requests.
- Took customer orders online and fulfilled them accordingly.
- handled in person customers
- Trained new employees on customer service procedures.
Education
High School Diploma -
James W Mitchel High School
Trinity06-2024
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Problem resolution
- Call center experience
- Payment processing
- Paperwork processing
Timeline
Customer Service Representative
Edible Arrangements
05.2022 - 12.2024
High School Diploma -
James W Mitchel High School
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