Olivia Poole
San Diego,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. I take pride in being skilled in diverse facial treatments such as microdermabrasion, anti-aging and superficial peels.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Private Nanny
Care.com Inc
San Diego, California
10.2025 - Current
- Coordinated child routines based on Care.com family schedules and specific household needs.
- Facilitated bedtime routines and smooth transitions to promote restful sleep for children.
- Oversaw playtime outings and daily activities to encourage physical and social development.
- Prepared healthy meals and snacks for children.
Client Account Manager
Proper insurance
Bozeman, MT
09.2024 - 10.2025
- Managed client accounts to ensure online listings reflected current liability information.
- Collaborated with sales representatives and underwriters to develop tailored policies for clients.
- Assessed policies to identify and prioritize those approaching renewal.
Maitre'd/Cocktail waitress/Server assistant
Private Members club, Auric room
Bigsky, MT
07.2022 - 08.2024
- Created memorable experiences for members from check-in to check-out, ensuring smooth transitions throughout their visit.
- Assisted team by taking drink orders, delivering food and drink, clearing tables, and consistently supporting colleagues.
- Respond to emails and phone calls throughout the shift.
- Maintained strict confidentiality of sensitive information.
House Management
Yellowstone Club
Spotted Feather, Big Sky
05.2019 - 06.2022
- Coordinated concierge services for clients, ensuring timely completion of tasks like dry cleaning and grocery shopping.
- Led and trained employees to uphold standards of detailed work and client satisfaction.
- Facilitated professional communication and interactions with clients to enhance service experience.
- Assisted with setup and service at private events and parties
Education
Licensed Esthetician - Skin Professinal
California Advanced Esthetics
San Diego, CA10-2026
Bachelor of Science - Human Development Family Science, Psychology Minor
Montana State University
Bozeman, MT05-2022
Skills
- Customer service
- Sanitation protocols
- Skincare consultation
- Facial treatments
- Product knowledge
Certification
- licensed Esthetician
- Dermaplane
- CPR
Timeline
Private Nanny
Care.com Inc
10.2025 - Current
Client Account Manager
Proper insurance
09.2024 - 10.2025
Maitre'd/Cocktail waitress/Server assistant
Private Members club, Auric room
07.2022 - 08.2024
House Management
Yellowstone Club
05.2019 - 06.2022
Licensed Esthetician - Skin Professinal
California Advanced Esthetics
Bachelor of Science - Human Development Family Science, Psychology Minor
Montana State University