Olivia Prado
Irving,Texas
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Retail Associate
Nike
08.2022 - Current
- Maintained clean sales floor and straightened and faced merchandise.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
Hostess
Mi Cocina
02.2022 - 06.2022
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Monitored seating area and checked restrooms regularly to keep spotless.
Customer Service Associate
Walgreens
08.2021 - 02.2022
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Cashier
Fiesta Mart LLC
11.2020 - 06.2021
Education
Associate of Science - Social Work
Dallas College
2024
Skills
-Bilingual
Timeline
Retail Associate
Nike
08.2022 - Current
Hostess
Mi Cocina
02.2022 - 06.2022
Customer Service Associate
Walgreens
08.2021 - 02.2022
Cashier
Fiesta Mart LLC
11.2020 - 06.2021
Associate of Science - Social Work
Dallas College
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