Santosh Darjee

ION Solar | 05/01/2023- 07/15/2023

- Engaged with clients to explain the benefits of solar energy, utilizing tailored communication strategies to close sales.

- Consistently exceeded sales quotas, showcasing strong customer relationship management and persuasive sales tactics.

- Worked closely with team members to optimize customer service and provide solutions to customer inquiries.

- Assisted in maintaining a high level of customer satisfaction by addressing concerns promptly and professionally.

Asian Grocery 09/12/2021- 08/17/2024

- Managed day-to-day operations, including cash handling, inventory tracking, and restocking products to ensure optimal availability.

- Assisted with merchandising efforts, creating visually appealing displays that aligned with seasonal promotions and sales goals.

- Provided excellent customer service by addressing inquiries, helping customers find products, and resolving issues on the spot.

- Collaborated with management on tasks such as scheduling staff, training new team members, and executing store policies.

(eBay and Shopify Reselling/Dropshipping)

- Taught clients how to build and manage online retail stores, focusing on customer satisfaction, sales optimization, and inventory management.

- Developed easy-to-follow training materials and provided one-on-one guidance to help individuals succeed in the e-commerce space.

- Managed all aspects of the instructional process, from client onboarding to follow-up support, demonstrating strong organizational skills.