Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
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Olivia Rausch

Newton,IA

Summary

Dynamic and dedicated waitress with proven expertise in customer service and strong multitasking abilities at Aprils Diner. Recognized for maintaining high service standards under pressure and fostering teamwork to enhance guest experiences. Skilled in cash handling and adept at managing customer needs efficiently, ensuring satisfaction during peak hours.

Overview

1
1
year of professional experience

Work History

Waitress

Aprils Diner
02.2023 - 07.2023
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.

Waitress/Host

Okoboji Grill
07.2022 - 02.2023
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Education

High School Diploma -

Colfax Mingo High School
Colfax, IA
05-2026

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Team collaboration
  • Order taking
  • Cash handling

Accomplishments

I am a strong athlete in school. I have played softball, wrestling, basketball, golf, track, and volleyball. Softball has been number one on the list since I was 6 years old. I have tried out and made several All American Teams. Last year I was second runner up for the All National Utility Player. Which is a big honor. Through me playing team sports, I am learned to work well with others, and be team oriented.

Interests

  • Outdoor Recreation
  • Music
  • Sports
  • Camping


Timeline

Waitress

Aprils Diner
02.2023 - 07.2023

Waitress/Host

Okoboji Grill
07.2022 - 02.2023

High School Diploma -

Colfax Mingo High School

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Olivia Rausch