Olivia Redding
Hampton
Summary
Dynamic Hallmark Specialist with proven skills in customer engagement and inventory management. Expertise in coordinating merchandise displays and resolving customer issues to enhance satisfaction and drive sales.
Overview
5
5
years of professional experience
Work History
Hallmark Specialist
The Paper Store
Seabrook
08.2021 - Current
- Assisted customers with product selections and provided detailed product information.
- Coordinated merchandise displays to enhance store aesthetics and customer engagement.
- Managed inventory levels and conducted regular stock checks for accuracy.
- Handled customer inquiries and resolved issues to ensure satisfaction and loyalty.
- Collaborated with team members to maintain a clean and organized sales floor.
- Participated in promotional events to boost product visibility and store traffic.
- Participated in ongoing training and compliance activities.
- Provided technical support for customers in resolving complex issues.
- Generated reports to track performance metrics of team members.
- Analyzed customer needs and recommended appropriate products or services.
Front End Associate
Hannaford
Hampton
08.2020 - 01.2021
- Operated cash register and processed customer transactions efficiently.
- Processed customer transactions and provided excellent customer service.
- Utilized point-of-sale system to process cash, credit card, check and gift card payments.
- Ensured compliance with all safety policies and procedures.
Education
High School Diploma -
Exeter High School
Exeter, NH06-2022
Some College (No Degree) - Business Administration
Great Bay Community College
Portsmouth, NHSkills
- Product knowledge
- Inventory management
- Customer engagement
- Cash handling
- Daily operations management
- Effective communication
- Organizational skills
- Operational efficiency
- Customer support
- Point-of-sale operations
- Issue resolution
Timeline
Hallmark Specialist
The Paper Store
08.2021 - Current
Front End Associate
Hannaford
08.2020 - 01.2021
High School Diploma -
Exeter High School
Some College (No Degree) - Business Administration
Great Bay Community College