Olivia Riordan
ROCKAWAY PARK,NY
Summary
Gym Manager at Burn Fitness with a strong work ethic and expertise in fitness knowledge. Successfully enhanced customer satisfaction through effective communication and conflict resolution. Proven ability to manage teams and optimize pricing strategies, ensuring a safe and inviting environment while maintaining high health and safety standards.
Professional childcare provider with comprehensive understanding of child development and behavior management. Skilled in creating structured and fun environment that promotes learning and growth. Known for reliability and adaptability, consistently meeting dynamic needs of families and fostering positive relationships.
Overview
5
5
years of professional experience
Work History
Gym Manager
Burn Fitness
08.2021 - Current
- Managed facility maintenance schedules to ensure equipment functionality and safety standards.
- Trained employees on general procedures, gym rules and duties.
- Analyzed membership trends to optimize pricing strategies and promotional campaigns.
- Oversaw inventory management processes, ensuring availability of fitness supplies and merchandise.
- Enhanced customer satisfaction through swift resolution of member concerns and consistent communication with clients.
- Oversaw facility maintenance to ensure a clean, safe, and inviting environment for members and staff.
Babysitter
Babysiting
01.2021 - Current
- Supervised children's activities, ensuring safety and engagement in a nurturing environment.
- Implemented effective communication with parents regarding child's progress and daily experiences.
- Resolved conflicts among children, fostering teamwork and conflict resolution skills.
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
Waitress/Busser
Jamesons Pub
08.2024 - 03.2025
- Provided exceptional customer service in high-volume environment, ensuring guest satisfaction.
- Collaborated with kitchen staff to ensure timely delivery of food and beverages.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Handled cash transactions accurately, balancing registers at the end of shifts.
- Used cash registers and credit card machines to cash out customers.
Education
High School Diploma -
Bishop Kearney High School
Brooklyn, NYKingsborough Community College
Brooklyn, NYSkills
- Fitness knowledge
- Health and safety
- Team management
- Safety management
- Time management
- Childcare
- Strong work ethic
Timeline
Waitress/Busser
Jamesons Pub
08.2024 - 03.2025
Gym Manager
Burn Fitness
08.2021 - Current
Babysitter
Babysiting
01.2021 - Current
High School Diploma -
Bishop Kearney High School
Kingsborough Community College