Olivia Rivard
Nashua,NH
Summary
I am 22 years old currently working in a restaurant known as Applebee's Bar and Grill. In the roughly three years that I have been employed at this establishment, I have efficiently worked with staff and customers ensuring the restaurant has run smoothly. I have conducted hosting, car-side pick-up service, and serving.
A few of the important skills that I have excelled in at this company are communication, problem solving and critical thinking, as well as assisting all customers in a timely manner and maintaining professionalism.
While working long hours and completing my bachelors degree online in just three years, I have been formerly recognized by SNHU for earning the presidents list for academics on 6 occasions. I have additionally been recognized for honor roll in academics on 18 occasions. Aside from my current employment, I have knowledge with Google Docs, Microsoft Word, Excel, PowerPoint, Outlook, etc.
As I begin to move forward in life, I am now in search of a stable and reliable career in my field of Criminal Justice that has room for future growth. I am reliable and always ready to work, open to learning new skills and information. I can work well independently and with others, and am proficient in typing/using computers. Hands on tasks are also something I tend thrive in as well.
Thank you for your consideration!
Overview
6
6
years of professional experience
Work History
Server/Carside Specialist
Applebee's Neighborhood Grill & Bar
Nashua, NH
07.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously, without compromising service quality.
- Worked with the POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Assisted in training new hires, providing guidance on restaurant standards, and best practices.
- Increased sales with upselling techniques, and thorough knowledge of menu items, specials, and promotions.
Warehouse Worker
Amazon Logistics
Hooksett, NH
10.2021 - 01.2022
- Loaded, unloaded, and moved material to and from storage and production areas.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
Cashier
Market Basket Grocery Store
Nashua, NH
08.2019 - 10.2021
- Welcomed customers, and helped determine their needs.
- Operated the cash register for cash, EBT, credit cards, and more transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Education
Bachelor of Science - Criminal Justice
Southern New Hampshire University
Hooksett, NH05-2025
Skills
- Strong work ethic
- Exceptional customer service
- Reliable
- Professional appearance
- Multitasking and organization
- Knowledge of Google Docs, Microsoft Word, Excel, PowerPoint, Outlook, etc
- Time management
Affiliations
- Spending time with family and friends
- Reading
- Exercising/outdoor activities
- Traveling
- Cooking
Timeline
Server/Carside Specialist
Applebee's Neighborhood Grill & Bar
07.2022 - Current
Warehouse Worker
Amazon Logistics
10.2021 - 01.2022
Cashier
Market Basket Grocery Store
08.2019 - 10.2021
Bachelor of Science - Criminal Justice
Southern New Hampshire University
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