Olivia Rizor
Orlando,FL
Summary
Results-driven sales professional with a diverse background in dental outside sales, healthcare IT inside sales, and hands-on medical experience as an emergency department scribe. Seeking to leverage my expertise in the medical field and sales acumen as a Medtronic Aortic Sales Representative, driving business growth and improving patient outcomes through innovative medical solutions.
Overview
6
6
years of professional experience
Work History
Dental Associate Sales Representative
ZimVie
07.2021 - Current
- Successfully managed a large territory, increasing sales of dental products and services achieving 114% to quota my first year
- Won nationwide contest for most new customer biomaterial sales
- Developed and maintained strong relationships with dental professionals, providing tailored product solutions to meet their needs
- Boosted sales performance through effective negotiation skills, customizing pricing plans according to client budgets while maintaining profitability
- Increased sales revenue by consistently meeting and exceeding sales targets through strong relationship building and product knowledge
- Conducted product demonstrations, training sessions, and follow-up consultations to ensure customer satisfaction and retention
- Consistently adhered to safety standards, infection control protocols, ensuring the well-being of both patients and staff members alike during all procedures performed
Healthcare IT Sales Representative (Inside Sales)
Seal Shield
03.2020 - 07.2021
- Sold healthcare IT solutions to hospitals and clinics
- Led prospecting and cold-calling efforts, generating new leads and closing deals with healthcare resellers
- Collaborated with the marketing team to create targeted sales campaigns
- Provided ongoing customer support, ensuring seamless implementation and training for new users
- Generated additional sales opportunities with upselling and cross-selling techniques
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service
Emergency Department Medical Scribe
AdventHealth
07.2018 - 03.2021
- Gained extensive knowledge of medical terminology, procedures, and the dynamics of a fast-paced stressful healthcare environment
- Received a 98 or higher on all training exams and was top of my training class
- Awarded scribe of the month
- Promoted to Scribe Ambassador within my first year and offered a management position
- Only multi-facility specialist at my campus
- Assisted emergency physicians by documenting patient encounters, including history, physical exams, and diagnostic results
- Facilitated communication between healthcare providers, ensuring accurate and timely charting of patient information
- Developed a keen understanding of patient care, treatment protocols, and the importance of precise documentation.
- Documented complete information about examinations, treatment plans, lab results, ECGs, and other details directly into charts using Cerner
Education
Bachelor's Degree - Dual Major
University of Central Florida
Orlando, FL08.2018
Associates Degree - Communications & Psychology
University of Miami
Miami, FL05.2015
Skills
- Sales & Relationship Management: Territory management, prospecting, lead generation, cold calling, account management, customer retention
- Healthcare & Medical Knowledge: Familiarity with medical devices, healthcare IT systems, emergency medicine, medical terminology
- Communication & Training: Product demonstrations, training sessions, customer and patient education, customer support, team collaboration
- Strategic Account Planning
- Technical understanding
- Technical Proficiency: EHR systems, CRM software, Microsoft Office Suite
- Patient Confidentiality Adherence
References
Available upon request
Timeline
Dental Associate Sales Representative
ZimVie
07.2021 - Current
Healthcare IT Sales Representative (Inside Sales)
Seal Shield
03.2020 - 07.2021
Emergency Department Medical Scribe
AdventHealth
07.2018 - 03.2021
Bachelor's Degree - Dual Major
University of Central Florida
Associates Degree - Communications & Psychology
University of Miami
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