Summary
Overview
Work History
Education
Skills
Timeline
Generic

Olivia Roberson

Grovetown,GA

Summary

Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Direct Care Worker

Leading Everyone to Success
02.2024 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Administered medications accurately and promptly, adhering to medication schedules and physician instructions.

Cashier

Walmart
09.2020 - 06.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Customer Service Representative

Progressive
10.2022 - 01.2024
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Order Picker

Augusta Sportswear
07.2021 - 10.2022
  • Excellent communication skills, both verbal and written.
  • Reduced order processing time with the use of RF scanning equipment and inventory management software.
  • Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.

Education

Diploma -

Westside High School
Augusta, GA
05.2020

Skills

  • Verbal Communication
  • Customer Service
  • Data Entry
  • Teamwork and Collaboration
  • Attention to Detail
  • Multitasking
  • Adaptability and Flexibility
  • Math Skills
  • Knowledge management
  • Advanced computer skills

Timeline

Direct Care Worker

Leading Everyone to Success
02.2024 - Current

Customer Service Representative

Progressive
10.2022 - 01.2024

Order Picker

Augusta Sportswear
07.2021 - 10.2022

Cashier

Walmart
09.2020 - 06.2024

Diploma -

Westside High School
Olivia Roberson