Olivia Robinson
Bon Secours
Dunnsville,VA
3
years of professional experience
Human services professional with experience in crisis intervention and case management. Strong background in trauma-informed care and emotional support, effectively coordinating individualized care plans and collaborating with community organizations to enhance resource access for clients.
Work History
Victim Services Advocate
1 Year 1 Month- Coordinated individualized care plans to address specific needs of clients, ensuring comprehensive support.
- Collaborated with forensic nurses to facilitate access to essential resources and medical care for victims.
- Established and nurtured partnerships with community organizations to strengthen resource networks for clients.
- Provided emotional support and crisis intervention to patients post-assault.
RHART COORDINATOR
1 Year 11 Months- Coordinated support for domestic violence survivors in hospitals, ensuring access to critical services.
- Managed immediate case management to improve safety and resource access for survivors.
- Conduct trauma-informed training for staff, interns, and volunteers, to work with survivors in immediate crisis.
- Operate crisis hotline, offering critical support to the Greater Richmond community.
- Led volunteer recruitment, training, and retention programs to enhance community support.
- Maintained and updated data required for grants and timesheets.
EMPLOYMENT NAVIGATION INTERN
2 Months- Developed personalized job search strategies to improve clients' access to employment opportunities.
- Guided survivors of domestic violence in career exploration and job placement to facilitate their transition into the workforce.
- Fostered strong client relationships through active listening and professional boundaries to effectively meet clients' needs.
- Documented client interactions and maintained comprehensive records to ensure accurate tracking of client progress.
Education
BACHELOR OF SCIENCE - PSYCHOLOGY
Skills
Case management
Crisis intervention
De-escalation
Conflict Resolution
Documentation
Training
Active Listening
Problem Solving
Critical Thinking
Time Management
Microsoft Office
Apricot Systems
Additional Information - Volunteer Experience
Tunnel to Towers, New York, NY, Cultivated relationships with potential donors to secure financial support for programs., Raised awareness for non-profit goals and participated in events to gain support.
Timeline
Victim Services Advocate
Bon Secours
07.2025 - CurrentRead More
RHART COORDINATOR
YWCA Richmond
08.2023 - 07.2025Read More
EMPLOYMENT NAVIGATION INTERN
YWCA
05.2023 - 07.2023Read More
Liberty University
BACHELOR OF SCIENCE from PSYCHOLOGY
Read More