Olivia Rodrigues
Lakeville,MA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Outgoing student pursuing flexible part-time employment with weekend and evening shift options. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
5
5
years of professional experience
Work History
Front End Clerk
Stop and Shop Supermarket
North Dartmouth, MA
05.2021 - Current
- Greeted customers promptly and responded to questions.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Welcomed customers, offering assistance to help find store items.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Operated cash registers and processed transactions accurately.
- Maintained cleanliness and organization of front-end displays and aisles.
- Assisted customers with product inquiries and checkout processes.
- Handled customer complaints with professionalism and empathy.
- Trained new employees on store policies and front-end procedures.
- Received and processed payments, handed out change, and provided receipts.
- Handled customer problems with knowledgeable, speedy, and friendly service.
- Operated cash register to process payments from customers.
Education
Some College (No Degree) - Psychology
Bristol Community College
Fall River, MASkills
- Team collaboration
- Active listening
- Team management
- Friendly, positive attitude
- Dependable and responsible
- Customer service
- Communication skills
- Training and mentoring
- Organizational skills
- Bagging experience
- Cleaning procedures
- Cash handling expertise
- Accountability
- Grocery bagging
- Efficient work habits
- Quick learner
Education and Training
- Co Dance Teacher at Erin Rae's School of dance 3 nights a week.
- Work with children ages 2 and up
- I have babysat since the age of 15, love working with children and making them feel safe and always want to help them have a good day.
- Love helping young children and teenagers, I love being around them and helping them reach their goals to be the best they can be.
Timeline
Front End Clerk
Stop and Shop Supermarket
05.2021 - Current
Some College (No Degree) - Psychology
Bristol Community College