Maddix Foss
Milwaukee,WI
Summary
Friendly and reliable Front-End Clerk with a year of experience in retail. Skilled in customer service, cash handling, and using POS systems. Known for staying organized, solving problems quickly, and helping customers feel welcome. Experienced in training new team members, keeping store areas clean and stocked, and making sure things run smoothly. Always ready to learn, work hard, and support the team.
Overview
1
1
year of professional experience
Work History
Front End Clerk
Kroger
Germantown, Wisconsin
03.2024 - 04.2025
- Processed customer transactions efficiently using point-of-sale system.
- Assisted customers in locating products and answering inquiries.
- Maintained a clean and organized checkout area for optimal service.
- Handled cash, credit, and return transactions with accuracy.
- Collaborated with team members to ensure smooth store operations.
- Provided exceptional customer service to enhance shopping experience.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer questions and provided store information.
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Learned roles of other departments to provide coverage and keep store operational.
- Followed company security procedures for handling large sums of money.
- Helped with purchases and signed customers up for rewards program.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Resolved customer complaints professionally in accordance with company policy.
- Maintained work area and kept cash drawer organized.
Produce Clerk
Kroger
Germantown, Wisconsin
03.2024 - 04.2025
- Maintained fresh produce displays for optimal presentation and customer appeal.
- Assisted customers with inquiries regarding product selection and freshness.
- Monitored inventory levels to ensure stock availability and minimize waste.
- Operated equipment for cutting, weighing, and packaging produce items.
- Implemented safety protocols to ensure a clean and safe work environment.
- Trained new staff on proper handling and storage of fresh produce.
- Collaborated with team members to restock shelves efficiently during peak hours.
- Rotated produce items to ensure freshness.
- Rotated stock to maintain freshness.
- Organized displays of fresh fruits and vegetables in the store.
- Loaded, unloaded and moved heavy products using material loading equipment.
- Removed expired and overripe items to provide freshest options and eliminate health risks.
- Followed established food safety guidelines when handling perishables such as fruits and vegetables.
- Checked prices and located products for customers.
- Greeted customers and offered to help locate produce items.
- Replenished display cases as necessary throughout the day.
- Opened boxes and stocked products in appropriate sections.
- Received and stocked incoming produce shipments.
- Followed company guidelines for cleaning and sanitizing work surfaces and equipment.
- Assisted other departments within the store when needed.
- Assessed floor displays to restock merchandise.
- Answered shopper questions regarding shelf life and appropriate produce storage.
- Followed instructions to properly arrange merchandise items.
Education
Germantown Highschool
W180N11501 River Ln, Germantown, WI 5302206-2027
Skills
- Customer service and support
- Visual merchandising
- Cash handling
- Team collaboration
- Sales assistance
- Training and mentoring
- POS system operation
- Efficient checkout process
- Conflict resolution
- Time management
- Strong work ethic
- Goal-oriented mindset
- Effective communication
- Problem resolution
- Merchandise organization
- Positive attitude
- Product recommendations
- Sanitation standards
Timeline
Front End Clerk
Kroger
03.2024 - 04.2025
Produce Clerk
Kroger
03.2024 - 04.2025
Germantown Highschool