Olivia Rondeau
La Crosse,WI
Summary
Results driven business professional with 2+ years of hands-on experience in digital content creation and hospitality management. Excels in leveraging creative skills to develop engaging content strategies and optimizing operational efficiency in a fast- paced environment. Looking to further enhance these skills on a team of like minded individuals.
Overview
7
7
years of professional experience
Work History
General Manager of Food Service/Marketing and Social Media Coordinator
Radisson Plaza Hotel
10.2022 - 02.2024
- Reduced food waste through better inventory management and portion control, leading to increased profitability.
- Increased customer satisfaction by implementing effective staff training and performance management programs.
- Maintained open lines of communication between front-of-house and back-of-house staff, ensuring seamless coordination for optimal service delivery.
- Managed financial aspects of the business including budgeting, forecasting, cost analysis, and profit maximization strategies.
- Enhanced online engagement with the creation of compelling content for various platforms.
Online Marketplace Owner
Independant
02.2017 - Current
- Streamlined shipping processes by implementing cost-effective methods for order fulfillment, reducing delivery times and improving customer satisfaction ratings.
- Negotiated favorable purchasing terms with suppliers, reducing overall costs and increasing profit margins on resold merchandise.
- Analyzed market trends to identify high-demand products, strategically adjusting product offerings to maximize revenue potential.
- Continuously expanded product knowledge through research and training opportunities, ensuring the ability to provide expert advice on a diverse range of items offered for sale.
Content Specialist
Independant
06.2023 - Current
- Boosted brand engagement by creating compelling social media posts and campaigns.
- Maximized audience reach by strategizing and executing targeted email marketing campaigns.
- Streamlined content creation processes by implementing efficient editorial calendars and project management tools.
- Created content with SEO keywords drawn from Google Analytics.
Education
BBA - Business Management
University of Wisconsin - La Crosse
La Crosse, WI05.2023
Winona Senior High School
Winona, MN06.2018
Skills
- Time Management
- Teamwork and Cooperation
- Exceptional Customer Service
- Microsoft Office
- Operations Management
- Marketing and Promotions
- Scheduling and Rostering
Timeline
Content Specialist
Independant
06.2023 - Current
General Manager of Food Service/Marketing and Social Media Coordinator
Radisson Plaza Hotel
10.2022 - 02.2024
Online Marketplace Owner
Independant
02.2017 - Current
BBA - Business Management
University of Wisconsin - La Crosse
Winona Senior High School
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