Summary
Overview
Work History
Education
Skills
Timeline
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Olivia Sapinoso

Stanton,California

Summary

Recent graduate with a bachelor's degree in Psychology, with the goal to pursue a doctorate in a research related field such as biological psychology or neuroscience. 5+ years of customer service experiences, and 2+ years of data entry. Proficient in medical terminology, data entry, medical administration, Microsoft programs, and G Suite. An innovative problem-solver who will approach given tasks and relationships with responsibility, empathy, and professionalism.

Overview

10
10
years of professional experience

Work History

Payment Posting Specialist

Memorial Care Medical Group
04.2024 - Current
  • Achieved high levels of data accuracy during payment batching, ensuring smooth bank deposits and financial reporting processes.
  • Improved payment processing efficiency by implementing automated posting systems.
  • Expedited month-end close procedures through efficient coordination with billing and finance teams.
  • Reduced manual data entry errors with accurate payment postings and account reconciliations.


Payment Posting Specialist

Discovery Behavioral Health - Temporary Position
07.2023 - 02.2024
  • Accurately posted up to $500,000 in payments a day while maintaining accuracy and attention to detail.
  • Collaborated effectively with cross-functional teams in the RCM department, maintaining up-to-date and precise financial records using software ADS Premier.
  • Reviewed and reconciled customer accounts to manage accuracy of payments.
  • Audited and corrected billing and posting discrepancies and managed the reconciliation of accounts for multiple company facilities.
  • Used data entry skills to accurately document and input insurance payments.
  • Responsible for tracking and posting all financial transactions received via electronic remits, checks, or credit card, and allocating funds to correct patient accounts.

Medical Billing Assistant

Amed Medical Billing
08.2021 - 05.2023
  • Managed phone inquiries daily and responded to customer concerns and questions.
  • Assisted billers in weekly billing cycle, including inputting of patient demographics, entering accurate diagnosis codes, posting payments, and created billing statements to be sent to responsible payer.
  • Entrusted with entering payments sent by check into billing system and company bank account via remote deposit.
  • Verified patient eligibility and communicated with insurance providers to resolve denied claims.

Lead Teacher

MyGym Children's Fitness Center
08.2015 - 07.2019
  • Instructed more than 50 high-energy fitness classes per month for age groups ranging from 8 months to 10 years of age.
  • Promoted positive teaching environment while gently and professionally addressed any behavior issues or class disruptions.
  • Demonstrated proper form and technique to prevent injury, as well as trained to spot/assist children during attempted skills for safety.
  • Aided children in process of detaching from parents to encourage independence, safe exploration, and self-soothing.
  • Planned and implemented different daily activities to enhance overall development and growth of every student.

Education

Bachelor of Arts - Psychology

California State University - Dominguez Hills
05.2023

Associate of Arts - Sociology

Long Beach City College
06.2021

Skills

  • Proficient in Excel, Word, and PowerPoint
  • Data entry proficiency
  • Numeric keypad mastery
  • Eager to learn and harness new proficiencies
  • Strong organizational skills
  • Treatment plan monitoring
  • G Suite knowledgeable
  • Customer and client relations
  • Conflict resolution
  • Verbal and written communication

Timeline

Payment Posting Specialist

Memorial Care Medical Group
04.2024 - Current

Payment Posting Specialist

Discovery Behavioral Health - Temporary Position
07.2023 - 02.2024

Medical Billing Assistant

Amed Medical Billing
08.2021 - 05.2023

Lead Teacher

MyGym Children's Fitness Center
08.2015 - 07.2019

Associate of Arts - Sociology

Long Beach City College

Bachelor of Arts - Psychology

California State University - Dominguez Hills

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