Olivia Silver
Maineville,OH
Summary
Highly Motivated professional with strong organizational, communication and problem solving skills. Experienced in working with multiple teams to ensure smooth operations and successful completion of projects.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
CINTAS, Professional Uniform and Facility Services
Mason, OH
12.2023 - Current
- Answered customer inquiries and provided accurate information regarding products and services.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
HR Intern
ThreeBond
West Chester, OH
05.2023 - 12.2023
- Helped with recruitment by posting job openings, screening resumes and scheduling interviews.
- Organized and stored employment forms and information.
- Created, organized and maintained employee personnel files to keep sensitive data secure.
Private Nanny
Private Household
Morrow, OH
06.2022 - 05.2023
- Regulated children's schedules to balance rest, learning and play.
- Prepared nutritious meals, cleaned laundry and sanitized play areas.
- Met with parents to reflect on and plan for children's activities and development.
Special Education Teacher Assistant
Little Miami Local Schools
Morrow , OH
02.2022 - 05.2023
- Provided special attention to individuals needing extra academic or behavioral guidance during classes.
- Assisted classroom teachers with accomplishing instructional goals by mentoring students, leading activities and implementing lesson plans.
- Cleaned and organized classrooms, materials and supplies.
Education
High School Diploma -
Little Miami High School
Morrow, OH05.2020
Skills
- Customer Service
- Inbound and Outbound Calling
- Organization and Coordination
- Professional telephone demeanor
- Attention to Detail
- Teamwork and Collaboration
Timeline
Customer Service Representative
CINTAS, Professional Uniform and Facility Services
12.2023 - Current
HR Intern
ThreeBond
05.2023 - 12.2023
Private Nanny
Private Household
06.2022 - 05.2023
Special Education Teacher Assistant
Little Miami Local Schools
02.2022 - 05.2023
High School Diploma -
Little Miami High School
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