Hi, I’m
Olivia Smith
Wilmington,NC
The more positive energy you throw into the universe, the more positive energy it gives back.
Nitin Namedo
Summary
Determined student with psychology knowledge and drive to succeed. Offers skills in written and verbal communication and multitasking. Willing to listen and learn and excited to contribute skills into the real-world environment to assist in finding practical solutions for current needs. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
years of professional experience
Work History
Walk On's Sports BistreauxWilmington, NC
Server
08.2022 - Current
Job overview
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Olive Garden
Server
08.2022 - 05.2023
Job overview
- Followed health safety guidelines when preparing and serving food products.
- Operated POS terminals to input orders, split bills and calculate totals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Texas Roadhouse
Server and To-Go Host
09.2021 - 06.2022
Job overview
- Communicate well with guests to ensure pleased satisfaction.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Maintained polite and professional demeanor to guests to encourage inquiries and order placements.
Dairi-OKing
Customer Service
10.2018 - 08.2020
Job overview
- Identified needs of customers promptly and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
Education
University of North Carolina At WilmingtonWilmington, NC
from Psychology
05-2024
University Overview
- Fall, 2020- Dean's List
- Rome Studies Abroad on Cultural Psychology
Skills
- Guest Engagement
- Excellent time management
- Accepting of criticism
- Goal-Oriented
- Observe and emphasize when communicating with others
Personal Qualities
- Responsible
- Hardworking
- Dependable
- Excellent time management
- Accepting of criticism
- Strong written and verbal communication skills
Volunteer Experience
- Track and Field accomplishment's (2017-2020)
- CRU -Christian Community Group
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Server
Walk On's Sports Bistreaux
08.2022 - Current
Server
Olive Garden
08.2022 - 05.2023
Server and To-Go Host
Texas Roadhouse
09.2021 - 06.2022
Customer Service
Dairi-O
10.2018 - 08.2020
University of North Carolina At Wilmington
from Psychology
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