Olivia Smith
Meridianville,Al
Summary
Professional, skilled in crafting high-quality beverages and providing exceptional customer service. Strong focus on teamwork, ensuring smooth operations and meeting customer needs efficiently. Adaptable and reliable, ready to excel in fast-paced environments. Expertise in coffee preparation, machine maintenance, and inventory management, with friendly and approachable demeanor.
Overview
9
9
years of professional experience
Work History
Barista
Starbucks
Asheville
08.2025 - Current
- Led training initiatives for new baristas at Starbucks kiosk, ensuring adherence to company standards.
- Provided exceptional customer service, fostering a welcoming environment and building rapport with regulars.
Team member
Whataburger
El paso
08.2023 - 08.2025
- Executed order management and customer engagement strategies to ensure a positive service experience.
Babysitter
Child care
Guam
01.2017 - 01.2019
- Supervised and cared for children aged 3 to 9, ensuring a safe and engaging environment, often families in The military.
Education
Bachelor's degree - business
UNCA
Asheville, NC01-2028
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EPCC
El paso, TX01-2023
High school - undefined
Pebble hills high school
El paso, TX01-2021
High school - undefined
Guam high
Guam01-2019
Skills
- Problem-solving
- Opening and closing duties
- Cash handling
- Active listener
- Team leadership
- Adaptive and creative
- Order taking
- Professional demeanor
- Coffee machinery
- Coffee expertise
- New hire training
- Drink customization
- Latte art
LANGUAGES
English
Spanish
Professional Working
Timeline
Barista
Starbucks
08.2025 - Current
Team member
Whataburger
08.2023 - 08.2025
Babysitter
Child care
01.2017 - 01.2019
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EPCC
High school - undefined
Pebble hills high school
High school - undefined
Guam high
Bachelor's degree - business
UNCA
AWARDS
AB honor roll, Perfect attendance, Orchestra Competition -3RD PLACE, Dance Competition – 5TH PLACE