Olivia Snodgrass
Neosho,MO
Summary
Detail-oriented Fulfillment Lead skilled in cash counting accuracy, inventory management, and team mentorship. Proven ability to streamline operations and enhance customer satisfaction through effective issue resolution.
Overview
5
5
years of professional experience
Work History
Fulfillment Lead
Lowes Home Improvment
Neosho, MO
08.2023 - Current
- Oversaw daily fulfillment operations, ensuring timely and accurate order processing.
- Assisted in training new staff on cash handling procedures and operational protocols.
- Reduced errors with effective management of cash drawer, ensuring timely deposits and withdrawals.
- Streamlined inventory management processes to enhance efficiency and reduce discrepancies.
- Mentored many team members on best practices for inventory control and customer service.
- Conducted regular training sessions to improve team performance and adherence to safety protocols.
- Utilized various online platforms to coordinate delivery and pickup schedules for enhanced customer convenience.
- Reconciled daily cash reports, ensuring accuracy and compliance with organizational standards.
Cashier/ Feed Hand
Orscheln Farm & Home
Lamar, MO
03.2021 - 08.2023
- Processed customer transactions accurately and efficiently using point-of-sale system.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Maintained organized checkout area, ensuring cleanliness and accessibility of merchandise.
- Collaborated with team members to streamline checkout procedures and reduce wait times.
- Monitored inventory levels at register, alerting management to restock needs promptly.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Stocked, tagged and displayed merchandise as required.
Education
No Degree - Sonography
Missouri Southern State University
Joplin, MO05.2028
Associate of General Studies - General Studies
Crowder College
Neosho, MO05.2023
High School Diploma -
Lamar High School
Lamar, MO05.2022
Skills
- Picking and packing
- Stock organization
- Warehouse operations
- Inspection skills
- Time management
- Workplace organization
- Teamwork
- Customer service
- Cash counting accuracy
- Customer assistance
- Customer relations
- Issue resolution
Work Preference
Work Type
Full TimeTimeline
Fulfillment Lead
Lowes Home Improvment
08.2023 - Current
Cashier/ Feed Hand
Orscheln Farm & Home
03.2021 - 08.2023
No Degree - Sonography
Missouri Southern State University
Associate of General Studies - General Studies
Crowder College
High School Diploma -
Lamar High School