Summary
Overview
Work History
Education
Skills
Timeline
Barista
Olivia Spady

Olivia Spady

Imperial,NE

Summary

Dynamic and people-oriented young adult with a proven track record in customer service and critical thinking. Excelled at 509 Broadway and City of Imperial Pool by enhancing client satisfaction and fostering safety awareness. Skilled in multitasking and social perceptiveness, adept at elevating team performance and customer experience.

Overview

3
3
years of professional experience

Work History

Barista

509 Broadway
03.2024 - Current
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Elevated customer service by using strong communication abilities to resolving customer problems.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.

Clothing Store Employee

509 Broadway
03.2024 - Current
  • Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.

Lifeguard Assistant Manager

City of Imperial Pool
05.2023 - 08.2024
  • Monitored pool area for violations and potential hazardous situations.
  • Opened and closed pool at designated hours of operation and made decisions for closing pool due to inappropriate chemical levels, inclement weather, and low water temperature.
  • Complied with pool policies and procedures and offered suggestions to staff to maximize safety awareness.
  • Carefully observed people to monitor pool activities and member safety.

Lifeguard

City of Imperial Pool
05.2022 - 08.2024
  • Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
  • Monitored safety of guests in and around swimming pool.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.

Education

No Degree -

Chase County Schools
Imperial, NE
05-2025

Skills

  • People-Oriented
  • Critical Thinking
  • Customer Service
  • Social perceptiveness
  • Teamwork and collaboration
  • Multitasking and organization

Timeline

Barista

509 Broadway
03.2024 - Current

Clothing Store Employee

509 Broadway
03.2024 - Current

Lifeguard Assistant Manager

City of Imperial Pool
05.2023 - 08.2024

Lifeguard

City of Imperial Pool
05.2022 - 08.2024

No Degree -

Chase County Schools

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Olivia Spady