Olivia Speer
Howell,MI
Overview
2
2
years of professional experience
Work History
Receptionist
Highlander Aquatics
08.2022 - 08.2023
- Responded to inquiries from callers seeking information.
- Cultivated positive relationships with clients through a professional demeanor and excellent interpersonal skills.
- Collected cash and credit payments, processed transactions, and updated relevant records.
Lifeguard
Highlander Aquatics
03.2021 - 08.2023
- Reduced overall number of rule violations with clear signage and consistent enforcement of policies.
- Ensured the safety of up to 50 swimmers by vigilantly monitoring large pool areas and enforcing rules.
- Complied with pool policies and procedures and offered suggestions to staff to maximize safety awareness.
- Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.
Swim Lesson Instructor
Highlander Aquatics
03.2021 - 08.2023
- Nurtured a passion for swimming among students, inspiring many to pursue competitive swim team opportunities or aquatic recreational activities.
- Taught children ages 6 months to 16 years how to swim in group and private settings
- Contributed to a safe and enjoyable learning environment by enforcing pool rules and maintaining constant supervision of students.
- Adapted teaching techniques to different learning styles.
Education
Bachelor of Science - Healthcare Services And Sciences: PAPrep
Western Michigan University
Kalamazoo, MI04.2026
High School Diploma -
Howell High School
Howell, MI05.2023
Skills
- CPR/AED Certified
- First Aid Certified
- Group and individual instruction
- Strong communicator
- Customer Service
- Dependable and Punctual
Timeline
Receptionist
Highlander Aquatics
08.2022 - 08.2023
Lifeguard
Highlander Aquatics
03.2021 - 08.2023
Swim Lesson Instructor
Highlander Aquatics
03.2021 - 08.2023
Bachelor of Science - Healthcare Services And Sciences: PAPrep
Western Michigan University
High School Diploma -
Howell High School