Summary
Overview
Work History
Education
Skills
Timeline
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Olivia Sterling

Portland,OR

Summary

Looking to obtain a position in education, or the mental health field, utilizing skills learned in college classes, and previous experience working with kids.

Overview

7
7
years of professional experience

Work History

Barista

Starbucks
04.2021 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs..
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Received the "Partner of the Quarter" award twice.

Ice Cream Scooper

Ruby Jewel
09.2018 - 09.2019
  • Worked directly with customers at the front counter with an energetic and friendly demeanor.
  • Delivered excellent customer service and was personally mentioned in several positive Yelp reviews.

Unit Counselor

YMCA
06.2018 - 08.2018
  • Facilitated daily activities for campers such as team building activities, games, and outdoor skills, creating a safe and respectful environment.
  • Learned conflict resolution strategies.
  • Set a schedule, and rules for campers to keep them accountable, happy and safe.


Student Leader

MESD Outdoor School
10.2017 - 04.2018
  • Leading educational hikes, and lessons involving plants and learning about the specific environment.
  • Following a planned schedule.
  • Lead cabin of sixth graders.

Education

Bachelor of Science - Psychology

Portland State University
Portland, OR
06.2024

Skills

  • Problem-solving
  • Adaptability
  • Time Management
  • Active Listening
  • Creative
  • Conflict resolution

Timeline

Barista

Starbucks
04.2021 - Current

Ice Cream Scooper

Ruby Jewel
09.2018 - 09.2019

Unit Counselor

YMCA
06.2018 - 08.2018

Student Leader

MESD Outdoor School
10.2017 - 04.2018

Bachelor of Science - Psychology

Portland State University

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Olivia Sterling