Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Olivia stratton

Frederick,CO

Summary

Dynamic and dependable Lead Busser at Ques Espresso, recognized for exceptional customer service and effective team collaboration. Skilled in beverage preparation and employee training; enhanced operational efficiency and contributed to a welcoming atmosphere, ensuring consistent service quality during peak periods. Passionate about fostering relationships and supporting team success.

Overview

1
1
year of professional experience

Work History

Lead Busser

Ques Espresso
Longmont, CO
06.2023 - 02.2024
  • Provided exceptional customer service by greeting guests warmly, answering menu questions, and maintaining a friendly, professional attitude throughout high-volume shifts.
  • Supported restaurant operations by preparing and serving food, assisting baristas with drink preparation, and operating the register.
  • Maintained cleanliness and organization by wiping tables, sweeping and mopping floors, resetting service areas, and adhering to strict sanitation guidelines.
  • Ensured efficient workflow by restocking stations with tableware, transporting bus tubs and trays, and assisting coworkers with side work and peak-period tasks.
  • Participated in ongoing training initiatives, took initiative to support team members, and helped onboard new bussers by sharing best practices.
  • Communicated equipment issues and inventory shortages to management promptly, contributing to smooth daily operations and consistent service quality.

Education

Some College (No Degree) - Psychology

Colorado State University
Fort Collins, CO
05-2028

High School Diploma -

Silver Creek
Longmont, CO
05-2024

Skills

  • Customer service
  • Employee training
  • Team collaboration
  • Time management
  • Problem solving
  • Conflict resolution
  • Communication skills
  • Relationship building
  • Dependable and responsible
  • Dishwashing
  • Cash handling
  • Beverage preparation
  • Bussing Techniques

Accomplishments

  • Built strong leadership, teamwork, and communication skills by serving as team captain for club, varsity sports, and varsity track teams. Developed the ability to work well under pressure, support a team-focused environment, resolve conflicts professionally, and maintain a positive, customer-first attitude — all essential for fast-paced service roles.

Timeline

Lead Busser

Ques Espresso
06.2023 - 02.2024

Some College (No Degree) - Psychology

Colorado State University

High School Diploma -

Silver Creek

Similar Profiles

CREATE PROFILE