Olivia Swetnam
Laguna Hills,CA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Sales Associate
South Coast Safe Access
Santa Ana, CA
05.2016 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Marketing Representative
Usa Photocopy Service
Santa Ana, CA
05.2015 - 05.2016
- Drove to attorneys offices to obtain record information and created work orders to subpoena those records for workers compensation cases.
- Conducted market research to identify trends and opportunities, informing strategic marketing decisions.
- Coordinated with sales and operational teams to verify alignment of marketing initiatives with company goals.
- Responded to customer inquiries promptly and professionally to increase customer satisfaction.
- Strengthened outreach by coordinating events to maximize marketing initiatives.
Education
Certificate - Pharmacy Technician
Huntington Beach Adult School
Huntington Beach, CA06.2013
High School Diploma -
Ocean View High School
Huntington Beach, CA06.2010
Skills
- Multi-tasking strength
- Professional Demeanor
- Exceptional customer service
- Reliable and punctual
- Time Management
- Adapt to diverse groups
- Interpersonal Skills
Timeline
Sales Associate
South Coast Safe Access
05.2016 - Current
Marketing Representative
Usa Photocopy Service
05.2015 - 05.2016
Certificate - Pharmacy Technician
Huntington Beach Adult School
High School Diploma -
Ocean View High School