Overview
Work History
Education
Skills
Certification
Timeline
Generic

Olivia Szarowicz

Lansing,MI

Overview

4
4
years of professional experience
1
1
Certification

Work History

Waitstaff

Pizza House
05.2023 - Current
  • Trained servers on order management, food service quality and how to build rapport with guests.
  • Welcomed and greeted guests before presenting special menu items to clients.
  • Proactively communicated with servers to coordinate workflows and monitor service during busy shifts.
  • Led team of servers to consistently meet customer service and sales targets.

Clerical Aid

Michigan State University
09.2022 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Responded to inquiries from callers seeking information.
  • Drafted professional memos, letters, and marketing copy to support business objectives and growth.
  • Managed daily data entry and kept clerical information accurate and up-to-date.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Interacted with customers by phone, email, or in-person to provide information.

Sales Associate

Pitaya
03.2020 - 09.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Style Consultant

Pierre's Bridal
01.2020 - 01.2022
  • Greeted all clients with warm smile and asked open-ended questions to better understand his or her needs.
  • Maintained inventory by assisting co-workers with stocking shelves, pricing items and placing products on display.
  • Brainstormed and implemented new floor designs, merchandise displays and sales advertisements.
  • Helped clients create new outfits with existing clothing and accessories.
  • Promoted ongoing sales, promotions and upcoming events, boosting sales [Number]%.
  • Analyzed suitable colors, cuts and designs for clients outfits, jewelry and makeup.
  • Assembled head-to-toe fashion ensembles for specific occasions and events such as [Type] and [Type] events.

Education

Psychology

Michigan State University
East Lansing MI
05.2025

High School Diploma -

Lansing Catholic High School
Lansing, MI
05.2022

Skills

  • Task prioritization
  • Workplace safety
  • Cross-functional collaboration
  • Reservation management
  • Problem-solving abilities
  • Staff motivation
  • Microsoft Applications
  • Several POS systems
  • Toast

Certification

- CPR certified (2021)

- Lifeguard Certified (2021)

Timeline

Waitstaff

Pizza House
05.2023 - Current

Clerical Aid

Michigan State University
09.2022 - Current

Sales Associate

Pitaya
03.2020 - 09.2022

Style Consultant

Pierre's Bridal
01.2020 - 01.2022

Psychology

Michigan State University

High School Diploma -

Lansing Catholic High School

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Olivia Szarowicz