Olivia Szarowicz
Lansing,MI
Overview
4
4
years of professional experience
1
1
Certification
Work History
Waitstaff
Pizza House
05.2023 - Current
- Trained servers on order management, food service quality and how to build rapport with guests.
- Welcomed and greeted guests before presenting special menu items to clients.
- Proactively communicated with servers to coordinate workflows and monitor service during busy shifts.
- Led team of servers to consistently meet customer service and sales targets.
Clerical Aid
Michigan State University
09.2022 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Drafted professional memos, letters, and marketing copy to support business objectives and growth.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Interacted with customers by phone, email, or in-person to provide information.
Sales Associate
Pitaya
03.2020 - 09.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Style Consultant
Pierre's Bridal
01.2020 - 01.2022
- Greeted all clients with warm smile and asked open-ended questions to better understand his or her needs.
- Maintained inventory by assisting co-workers with stocking shelves, pricing items and placing products on display.
- Brainstormed and implemented new floor designs, merchandise displays and sales advertisements.
- Helped clients create new outfits with existing clothing and accessories.
- Promoted ongoing sales, promotions and upcoming events, boosting sales [Number]%.
- Analyzed suitable colors, cuts and designs for clients outfits, jewelry and makeup.
- Assembled head-to-toe fashion ensembles for specific occasions and events such as [Type] and [Type] events.
Education
Psychology
Michigan State University
East Lansing MI05.2025
High School Diploma -
Lansing Catholic High School
Lansing, MI05.2022
Skills
- Task prioritization
- Workplace safety
- Cross-functional collaboration
- Reservation management
- Problem-solving abilities
- Staff motivation
- Microsoft Applications
- Several POS systems
- Toast
Certification
- CPR certified (2021)
- Lifeguard Certified (2021)
Timeline
Waitstaff
Pizza House
05.2023 - Current
Clerical Aid
Michigan State University
09.2022 - Current
Sales Associate
Pitaya
03.2020 - 09.2022
Style Consultant
Pierre's Bridal
01.2020 - 01.2022
Psychology
Michigan State University
High School Diploma -
Lansing Catholic High School